Complaint Review: Palm Loan Advances

This company has withdrawn money ($30) from my account without my permission.  I did not sign any loan agreement or ask for a loan from this company.  The first rep said that they would refund my money, but when I called to check to see if this was processed, I was told I could get a $100 voucher to spend at a resort of my chose or either get the loan.  I requested to speak to the supervisor who was extremely rude and when I told her I never signed up for a loan with this company and that I didn't authorize anyone to take money from my account.  I expressed that I did not want a loan or voucher and that all I wanted was my $30 back into my account.  She then said that all she can give me is a voucher or the loan and that she was going to disconnect the call. She hung up on me.  I never signed or agreed to anything.  I was online searching for a temporary loan but didn't need it after all.  So how can a company just force one on you without you signing a loan agreement for anything.  Also,  this company can't even provide loans to people in AZ.  This place is a FRAUD and complete RIPOFF and needs to be shut down immediately.

  *EDitor's Suggestions on how to get your money back into your bank account that someone
wrongfully takes it from you!  

   EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth. If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still