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  • Report:  #942380

Complaint Review: Palm Springs Motors

Palm Springs Motors Palm Springs Mazda LIED, Cheated, Fraud, and LIED some more Cathedral City California

  • Reported By:
    PS92282 — Desert Hot Springs California United States of America
  • Submitted:
    Mon, September 17, 2012
  • Updated:
    Tue, September 18, 2012
  • Palm Springs Motors
    69-200 Highway 111
    Cathedral City, California
    United States of America
  • Phone:
    760-328-2102
  • Category:

Two of us went to PS Mazda to purchase the 2012 Mazda3.  The other person (a Dr.) negotiated his contract price, signed the paperwork, then noticed they had put in a higher price than they negotiated.  PS MAzda absolutley refused to enter the correct price or cancel the contract.

For me I went throught the test drive, negotiating the terms, it was a done deal until I was walking into the Finance Office and a salesperson said" By the way, this is an "Unwind".  I had no idea what an unwind was RED ALERT It is a USED car! The car had over 4000 miles on it!  I  never saw the "Buyers Guide" indicating it was an "Unwind".
I took the car home, then they started wanting to change all the terms..NOT. I refused and returned the car and had to listen to all the blah blah they didn't do anything wrong.
Apparently the new "philosophy" is send everybody home in a car, and some will stick. (Quote) "that way they won't stop at another dealer on the way home"

I realize that car dealers can be the slimy scum of the earth, but genuinely believed I was prepared for all of their tricks, boy was i wrong!!

I would warn anybody not to do business with this company or prepare to be CHEATED. If you go don't whine about it later becasue they WILL lie to you.

2 Updates & Rebuttals


Flynrider

Phoenix,
Arizona,
USA

Standard at most car dealers.

#3Consumer Comment

Mon, September 17, 2012

"   The other person (a Dr.) negotiated his contract price, signed the paperwork, then noticed they had put in a higher price than they negotiated.

  I have never purchased a car that had the original negotiated price on the first contract.    The good Dr.'s habit of signing first and reading later is a first time car buyer mistake.  

PS MAzda absolutley refused to enter the correct price or cancel the contract.  "

  As far as the dealer (and the law) is concerned, the "correct price" IS the price that is entered on the contract. 

"  The car had over 4000 miles on it!  "

   This should have been plainly obvious during your test drive.   Not sure why it came as a surprise later.

 I realize that car dealers can be the slimy scum of the earth, but genuinely believed I was prepared for all of their tricks, boy was i wrong!! "

  I have to agree with you.   What you described are the most basic tactics that are common to most car dealers.   You were not remotely prepared to deal with a dealer.   I strongly suggest that you scour the Internet for information on how to buy a car the right way.  Basics like reading before signing and using a checklist on the test drive will go a long way towards keeping yourself out of trouble.


coast

USA

question

#3Consumer Comment

Mon, September 17, 2012

What was the odometer reading when you took the car for the test-drive?

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