Complaint Review: Palmetto Marketing

I fell for the "teen earning points to win a trip" routine and subscribed to a magazine from a young man at my door.I asked him to point out something for $25.00, as that was all I was willing to spend.

I selected a childrens' publication to be sent directly to a hospital. As he wrote up my order, he hit me with a $10.00 processing fee.

I told him no, that was a deal breaker. He then said "I will 'eat' the fee, go ahead and make the check out for $25.00", which I did.

When the check cleared, it appeared on my statement as $35.00. I called the bank and when they looked up a copy of the check it had clearly been altered, and they refunded the $10.00 to my account.

I don't know who altered the check, but in my eyes the final responsibility lies with the firm. Their receipt to me clearly stated the amount of the check as being $25.00, and they deposited the check.

Sharon
St. Peters, Missouri
U.S.A.