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  • Report:  #84990

Complaint Review: PALMONE.COM - Handspring

Palmone PALMONE.COM Handspring Would not honor what was posted on web sight, still waiting for refund Internet

  • Reported By:
    Brighton Massachusetts
  • Submitted:
    Tue, March 23, 2004
  • Updated:
    Tue, March 23, 2004
  • PALMONE.COM - Handspring
    http://www.handspring.com/
    Internet
    U.S.A.
  • Phone:
  • Category:

Ordered a treo 600 with service through T-Mobile at the Handspring/Palmone web sight. The pricing for the phone service was advertised at $19.99 for phone service and $19.99 for internet service.

Upon receiving the phone the internet access was not activated. Called both T-Mobile and Palmone neither would honor the pricing, saying that it was a mistake on the Palmone web sight. Palmone admitted that that was the plan that I signed up for but they could not honor the pricing.

I returned the phone 3 days later. Have a UPS tracking number showing it was singed for at Palmone return center. Still no credit back to my charge card 7 days after received back at Palmone.

Aaron
Brighton, Massachusetts
U.S.A.

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