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Palomar Associates - Duvera This company lies and is not forthcoming with information which has to do with you Carlsbad California
This is a long drawn out story which starts a very dumb purchase on my part. I bought into ****** ******, the next day I realized I had made a mistake and sent it all back with a letter stating that I had made a mistake and that it was to expensive and that I wanted to cancel it. I did not receive a reply but chalked it up as the way they do business. Fast forward two years of never hearing a word from them, to seeing on my credit report an amount two times what I had agreed to originally. I contacted them and by then I was dealing with a company named Duvera, who told me they were the financial part of ****** ******. I stated that I had cancelled the contract the day after I got it and to please remove it. However they still to this day report on my credit report as Duvera. Now a company who calls themselves Palomar a*s ociates are sending me letters every week and calling everyday to collect $9,124.99 on the last letter. I have been talking to Randy there who told me the other day "this is not customer service we are a collection agency and don't have to have customer service". Well that is a very true statement. I did work with ****** ****** and worked out a settlement with them. I breathed a sigh of relief and thanked them. However I was still getting calls from this palomar a*s ociates, so I once again called them and stated that I had a settlement from ****** ******. I talked to Rich Victor (if that is his real name) and he stated he was as high in the company as you can go and that palomar a*s ociates had purchased this contract from Stores Online and they owned it now and there was nothing I could do about it. I have a gut feeling and from connecting with others that these 3 companies are all owned and maintained by the same entity and it is their way of "getting over" on people. I am at a loss to get this settled and in no shape to pay this thing off. I guess Action Line is another alternative.
Totally pissed off
monterey, California
U.S.A.