Complaint Review: PAM Transport

PAM Transport works alongside Driver Solutions and C1 Truck Driver Training (might as well be the same business) to collectively misinform potential employees. After you've already committed time and money to getting a CDL, they require you to then sign a "take it or leave it" contract which, if you choose to accept, ensures that you owe around $6000 regardless if you receive a license.

Most people accept this contract as they wouldn't want to have wasted their time or money. They drug test immediately after this to ensure they can drop people from the program ASAP but still be owed money. Word to the wise, if you're set on becoming a truck driver but are also a person who has a love for marijuana (or something else), you'll need to give it up and be clean before beginning the process. Doing anything else is just hurting yourself.

Should you make it through C1, pass your road test, and receive the license, you'll move on to head to Arkansas for about a week for their classroom and driving training (which, interestingly, is actually better than C1). Then you'll probably spend a couple weeks with a mentor. A mentor is a person you probably won't get along with who will teach you their version of how to do things right while you're taking turns driving.

Then you'll most likely be forced to drive as a team with someone with about as much experience as you, for little money (little even for new drivers), and you will have to trust this person with your life. The company tends to proudly and primarily operate a revolving door of new hires to drive for them, because everyone else got the hell out.

The dispatchers here don't really seem to care about you and, on their worse days, can be actively hostile. Doesn't really matter to them. They still get paid and they realize that by this point that if you had a choice in the matter, they probably wouldn't be talking to you.

As part of that contract I mentioned earlier, by signing you apparently waive your rights to participate in a class action lawsuit. You agree that any personal legal matters between you and the company are arbitrated in the state of Arkansas (I'm sure this is a totally neutral affair). Furthermore, if you happen to be open to the idea of labor unions, their handbook states quite clearly that they are not.

Think twice on this company.