Complaint Review: Pampered Paw Swim Spa - Tonita Fernandez

After paying in advance through Paypal for a 6 page web site package, I undertook to create a web site for this person.

During the creation process, I spent in excess of 35 hours putting the web site together. This process included custom graphic design services, hosting, site planning, design and layout, proof reading of text, and several revisions to information sent by the client during the completion process.

After the site was near completion, online and functioning, the client put through a dispute through Paypal, claiming "Merchandise Not Received". I have been unsuccessful in counter-disputing this false claim, and as a result I have lost in excess of $550.00

This individual is not at all trustworthy and is a thief.

I would warn anyone offering a product or service not to do business with this person.

Additionally, I would warn any business offering a service not to accept payments through the Paypal online payments system.

Debbie
Mount Pearl
Canada