Print the value of index0
  • Report:  #445798

Complaint Review: Panalabs - Purity12

Panalabs - Purity12 CAN'T CANCEL PRODUCT - THEIR PHONE NUMBER DOESN'T WORK! Internet Internet

  • Reported By:
    — Portland Oregon
  • Submitted:
    Wed, April 22, 2009
  • Updated:
    Thu, April 30, 2009
  • Panalabs - Purity12
    www.panalabs.com
    Internet
    U.S.A.
  • Phone:
    877-300-6125
  • Category:
    Alternative Health
*Consumer Suggestion: Try phone number again *Consumer Suggestion: Try phone number again *Consumer Suggestion: Try phone number again

I have attempted to call the number (877-300-6125) that was advertised to cancel future product purchases, but it doesn't work...no one answers, there's no recording, and it just disconnects after a few seconds. i have called several times on two different days.

I called the number to Bromelite that the CSR wrote from there wrote about and did get a person. Their phone system said there were zero calls ahead of me, but I had to wait for a few minutes before someone picked up. They gave me the same number to cancel Purity12 that I already had, but as I said before it doesn't work.

I asked about the lack of a contact number being part of a scam to charge my credit card and the woman told me she had no idea what I was talking about. There are so many stories on the web about Panalabs being an unethical company to deal with...next time I'll research first. Where are the fraud prevention people on this company?

Randal
Portland, Oregon
U.S.A.

3 Updates & Rebuttals

Dee

Florida,
Florida,
U.S.A.

Try phone number again

#4Consumer Suggestion

Thu, April 30, 2009

I just dialed the number and it connected. Try calling again. I found this on another site:
Hello, this is the supervisor of Customer Service for this product. Just letting you all know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is 877-300-6125. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can. Also if you would like to cancel your account through email you may do so by emailing info@verifyyourorder.com. Thank you and have a great day

Dee

Florida,
Florida,
U.S.A.

Try phone number again

#4Consumer Suggestion

Thu, April 30, 2009

I just dialed the number and it connected. Try calling again. I found this on another site:
Hello, this is the supervisor of Customer Service for this product. Just letting you all know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is 877-300-6125. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can. Also if you would like to cancel your account through email you may do so by emailing info@verifyyourorder.com. Thank you and have a great day

Dee

Florida,
Florida,
U.S.A.

Try phone number again

#4Consumer Suggestion

Thu, April 30, 2009

I just dialed the number and it connected. Try calling again. I found this on another site:
Hello, this is the supervisor of Customer Service for this product. Just letting you all know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is 877-300-6125. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can. Also if you would like to cancel your account through email you may do so by emailing info@verifyyourorder.com. Thank you and have a great day

Respond to this Report!