Complaint Review: Pantheon Holdings Global Resources

I Purchased one Pantheon's EZLink terminal May 21, 2004 for $17,980.oo. I Purchased three Global Resource's Commerce centers July 19, 2004 for $14,970.oo. In the interim I have received an EZLink terminal placed in El Paso, TX City Hall complex. The Kiosk has been inoperative more often than not and no advertisements are posted on the wall paper and income has not surpassed $10.oo since December 28, 2004. From Global Resources I received 49 cell phones with an area code for Dallas, TX programmed into them. I'm in Las Cruces, NM! Global Resources has failed to replace them with phones for this area, so I have No product to sell. When calling Global Resources, I keep getting a "Call back next week," or "Call back in a couple weeks, as we are working on it."

Finally, one of their custmoer service representatives (an Andrea) told me to request a refund by mid-March If they can't satisfy my purchase order made nearly eight months ago. Their (Pantheon/Global Resources) lack of customer service in fullfilling the promised merchandise and support of same is criminal' in nature. And a 'Class-action' suit is more than justified at this time. Preferably with 'damages'... for their breach of contracts.

James
Las Cruces, New Mexico
U.S.A.