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Pantheon Holdings This company has ripped me off for over $20,000 and everything they told me was a lie Rip-off Miami Florida
After seeing this companies ad on T.V. I called the 1-800 number and soon recieved a sales packet in the mail. It came complete with a video cassett and cd. Shortly there after I was contacted by the companies Senior Territory Sales Manager Jay Maine. He described the "Companies" support system and how everything worked. I wrote a check for $20118.89 and waited for the terminal to be delivered. The company contract states that they have 45 days to deliver your Terminal or you can request a refund.
After almost 90 days my terminal had still not arrived. I requested the return of my investment in writing.I then called and spoke with Jeff Cooper Vice President of Pantheon in Miami(I have sense discovered this is not his real name it is an alias he uses)he informed me that I would recieve my terminal whether I now wanted it or not. He threatened me and hung up. So, falling back on my contract again for a second time I requested the return of my investment in writing. My request was never answered and when I called the company I was placed on hold, transfered to the mailroom, or the call would be dropped. After sending several more letters without response I called the Hotel where the terminal was to be delivered and spoke to the owner only to find that the owner of the Hotel(Kings Inn Jacksonville,Florida) never had an agreement with Pantheon concerning my Terminal even though I had a lease agreement through Pantheon with the owners name and address on it.. Therefore, when I did receive my machine there was no location to place it and no support to install it.
So, basically everything they've sold me was a lie. Believe me without the support system the Terminal is useless.And without a location for the machine...good luck finding one. The advertisement Pantheon says they'll sell to display on your terminal. That's a lie too.Once my check was cashed. They never called me again. I always had to contact them and then could only leave a message.Here are some more names of the Pantheon players: Alan Glaubman(Pres.),Jeff Cooper(Vice-Pres,alias),Sandy Gold(sales),Jay Maine(sales),Emily Soler(customer service).There are a host of smaller players but these are the maine characters in the scam.
Richard
jacksonville beach, Florida
U.S.A.
11 Updates & Rebuttals
Jeremy
Pittsburgh,Pennsylvania,
U.S.A.
You'll never see a cent from them...sorry to say
#12Consumer Comment
Fri, January 21, 2005
My grandparents are in the same boat as all the Pantheon customers. Well actually they got their 4 count em 4 machines but they turned out to be junk. They paid well over 50,000 to these crooks and have little more than scrap metal to show for it.
THe machines were delivered to the locations as requested (although 5 months late)and "installed". The machines NEVER worked right. They even paid for all the add ons that they were not told about. Like paying for DSL instalation, one site even needed satelite internet as it was in theback of no-where. So with all the running of lines and the satelite equipment and instalation they were out nearly another 5000.
Ok now some 55,000 into these machines and they are "up and running" Oh wait!! No now they were broken....Yes all of them! So they called up Pantheon because they had paid an extra X,000 for the Gold package that gave them a better warranty and they were told all problems would be fixed asap. Ok so they call and they were told to go to the machine with a screw driver and call them and they would talk them through fixing it!!!! WHAT KIND OF WARRANTY IS THAT?!?!?!?!
So the problem was never fixed and the machines never worked and Pantheon broke off all contact. So we assume we are scammed and do what everyone else did "Were gunna sue, call our Congressman, call the BBB, Were gunna shut them down" Of course we filed reports until the cows came home and if you call Pantheon right now they will STILL take your money. So it was all for nothing.
Then the most outrageous thing happened!!!!! They called and asked them to buy an add on that allowed truckers to get live video feed through the terminal to their laptops. The cost of this great feature???Another 10,000!!!! THey of course refused and when they started asking our the lack of support the whole $0 they have made and the HUGE bills they were recieving the guy of course said "Thats not my area but I willdefinately have someone get back to you" Of course a call never came.
All in all they have a grage full of worthless crap (4 machines) they had to pay for early terms on their DSL service. And the grand total for their loss??? $87,000. I feel bad for you all but don;t expect to have any justice. These scams are everyday things in Flordia and believe me the government won't do a thing.
DANIEL
Austin,Texas,
U.S.A.
Lets get into Pantheon face
#12Consumer Comment
Thu, January 13, 2005
Richard,I have been trying as well to deal with these lying sacks of s'''' for 5 months.I am ready to come to florida and get face to face with these ?'s. Jeff Kuba is still lying.We need to get as many people as possible and go camp on there door step and then call channel 7 news. If you know politicians in Florida, Maybe you have a chance for all the other agencies just don't care.Anyone intrested in this idea? lets rock thier world. DVT
Paul
Anaheim,California,
U.S.A.
Please, be my guest! Report it to every federal agency you can think of!
#12Consumer Suggestion
Mon, December 06, 2004
Richard, the frauds you listed are located in Miami. I'm in California. We're 2500 miles apart!
Trust me, Richard, there is no warehouse! How do I know?
Because it's the old internet terminal con. The way it works is the frauds suck someone into believing they are going to get rich with internet terminals in shopping centers. Naturally, the terminals don't make much money. That's why nobody uses them anymore. Today, it's all WIFI.
I see you actually received a machine. You're lucky. Most of the frauds never bother to send anything. But, trust me, it didn't come from any warehouse near here. That's as phony as the rest of their crooked story. They more than likely tore it out of a local business in Miami. Why would they store it all the way out here?
You seem to think that I'm near the fraud, so I must be part of it. Well, you live in Florida. All the magazine fraud seems to come out of Florida. Are you part of the magazine fraud?
See how little sense that makes?
My last job was as a truck driver. I have no background in fraud. I'm sure there are tons of frauds within a 5 mile radius of me. Hell, every other company is an enron these days. So, why would I be surprised if a fraud was running right in my back yard?
Let me explain why I don't bother with the feds anymore.
I've been coming here and reading this site for about 3 months now. I get involved. I tell victims how to spot and avoid this fraud. I try to think up possible solutions.
I tried to put a company running the modem dialer con out of business. Search for One web direct. See how I listed every federal agency I could think of in my comment? I went as far as to provide the exact web addresses for the complaint pages to fill out.
What were the results?
Did the feds run right over and put the modem dialer cons out of business? No! In fact, not only did nothing happen, but the modems are still running the same con. They just changed their names. THIS site is the only thing that bothered them. That's why they changed their name!
The feds never do anything. They just laugh and delete the complaint. How do I know? Because all the frauds that were reported are still out cheating people!
You see, I learn when something works or doesn't work!
But, try it for yourself and see. Please, call every federal agency you can think of! I wish you the best of luck! I really do!
This nonsense never happens to me. I would never buy anything on the internet. And, I'd never send $20 in the mail, much less $20k. Check this out. My auto registration is due. Now, do I send my money to the DMV in the mail, like everyone else? NO! I don't trust the DMV. I go down in person and stand in line. I get my stickers in my hand before I pay them a penny.
If I don't trust the DMV, what chance do the frauds have to get me to send thousands of dollars to them? Hell, they'd be more likely to win the lottery, have sex with a supermodel, and get hit by a meteor all in the same day.
You beat fraud by spotting it before it cheats you!
Trying to get your money back is like going fishing in a rain barrel in the back yard. Yes, you might actually catch something. Just don't plan on having fish for dinner that night.
So, by all means, give it a try. Millions of other victims have. You certainly deserve the same chance!
Who knows, maybe you'll get lucky!
Richard
jacksonville beach,Florida,
U.S.A.
Don't listen to Paul who wrote a response to this report at the bottom of my initial complaint.
#12Author of original report
Sun, December 05, 2004
If you will look at the bottom of this page beneath my complaint you will notice that PAUL FROM ANAHEIM CALIFORNIA has written a response. It appears Paul from Anaheim Caliornia lives less than 20 miles from Pantheons shipping warehouse in California. His house is in fact about a 20min. drive from where these terminals are shipped to and delivered from. DRAW YOUR OWN CONCLUSIONS FROM THIS INFORMATION!!! Fact is, the Federal Government will help you get your money back. If you want to file a police report against Pantheon in Floida go to www.hollywoodpolice.org. their phone numbers are provided there.
Paul
Anaheim,California,
U.S.A.
It's the old internet terminal con!
#12Consumer Suggestion
Sun, December 05, 2004
Other companies are doing the exact same thing. Basically, they convince someone to send thousands of dollars for machines.
Nothing ever is sent. Nobody ever lines up locations. There are never any machines involved.
It's take the money and laugh at the people who sent it! Fraud, pure and simple.
Looks like it's making money. After all, at $20k for a video and a CD, how could it not?
The feds never stop this kind of thing either. I don't see why they even bother to make a web site and take complaints. All they do is delete them, just like normal people delete spam on their computer.
I guess it's up to victims to spot the fraud and learn to avoid it. At least you're at the right site for that!
Raoul
Brentwood,California,
U.S.A.
We'll get them...
#12Consumer Comment
Sat, December 04, 2004
Richard, I have sent a complaint to the FTC. I have a story similar to yours. Any help I can be with info etc., let me know. Get in contact with me.
Richard
jacksonville beach,Florida,
U.S.A.
Pantheon Holdings 11645 Biscayne Blvd. Suite 201 Miami, Florida 33181 Jeff Cooper a.k.a Jeff Kuba's name has been given to the United States Federal Trade Commission
#12Author of original report
Sat, December 04, 2004
I have filed a report with the Federal Trade commission concerning Pantheon Holdings 12/3/04. I will file a police report this week on Jeff Cooper a.k.a Jeff Kuba and Alan Glaubman and the Pantheon Holdings Company for an array of charges. Including theft by deception and theft with a forged instrument, at the appropriate police department(Hollywood, Florida) here in Florida. I have retained an attorney and I will pusue this both criminally and in a civil context. I encourage all those who have been scammed by these thieves to notify State and Federal authorities both in their own states and here in Florida. Contact the Federal Trade Commission, Your State Consumer Complaint Department, and the F.B.I. These criminals (Jeff Cooper a.k.a. Jeff Kuba and Alan Glaubman) are going to jail. Rest assured we will get our money back. Once we get the Federal Government involved they will be incarcerated and forced to return the money they stole. Be patient. I and others are methodically pursuing these criminals. I am planning to take out a full page ad in the Florida Herald naming these criminals and there company for all to see. i live here in Jacksonville Beach and my family are good friends with Thad Altman our state Senator.
Richard
jacksonville beach,Florida,
U.S.A.
Pantheon Holdings 11645 Biscayne Blvd. Suite 201 Miami, Florida 33181 Jeff Cooper a.k.a Jeff Kuba's name has been given to the United States Federal Trade Commission
#12Author of original report
Sat, December 04, 2004
I have filed a report with the Federal Trade commission concerning Pantheon Holdings 12/3/04. I will file a police report this week on Jeff Cooper a.k.a Jeff Kuba and Alan Glaubman and the Pantheon Holdings Company for an array of charges. Including theft by deception and theft with a forged instrument, at the appropriate police department(Hollywood, Florida) here in Florida. I have retained an attorney and I will pusue this both criminally and in a civil context. I encourage all those who have been scammed by these thieves to notify State and Federal authorities both in their own states and here in Florida. Contact the Federal Trade Commission, Your State Consumer Complaint Department, and the F.B.I. These criminals (Jeff Cooper a.k.a. Jeff Kuba and Alan Glaubman) are going to jail. Rest assured we will get our money back. Once we get the Federal Government involved they will be incarcerated and forced to return the money they stole. Be patient. I and others are methodically pursuing these criminals. I am planning to take out a full page ad in the Florida Herald naming these criminals and there company for all to see. i live here in Jacksonville Beach and my family are good friends with Thad Altman our state Senator.
Richard
jacksonville beach,Florida,
U.S.A.
Pantheon Holdings 11645 Biscayne Blvd. Suite 201 Miami, Florida 33181 Jeff Cooper a.k.a Jeff Kuba's name has been given to the United States Federal Trade Commission
#12Author of original report
Sat, December 04, 2004
I have filed a report with the Federal Trade commission concerning Pantheon Holdings 12/3/04. I will file a police report this week on Jeff Cooper a.k.a Jeff Kuba and Alan Glaubman and the Pantheon Holdings Company for an array of charges. Including theft by deception and theft with a forged instrument, at the appropriate police department(Hollywood, Florida) here in Florida. I have retained an attorney and I will pusue this both criminally and in a civil context. I encourage all those who have been scammed by these thieves to notify State and Federal authorities both in their own states and here in Florida. Contact the Federal Trade Commission, Your State Consumer Complaint Department, and the F.B.I. These criminals (Jeff Cooper a.k.a. Jeff Kuba and Alan Glaubman) are going to jail. Rest assured we will get our money back. Once we get the Federal Government involved they will be incarcerated and forced to return the money they stole. Be patient. I and others are methodically pursuing these criminals. I am planning to take out a full page ad in the Florida Herald naming these criminals and there company for all to see. i live here in Jacksonville Beach and my family are good friends with Thad Altman our state Senator.
Richard
jacksonville beach,Florida,
U.S.A.
Pantheon Holdings 11645 Biscayne Blvd. Suite 201 Miami, Florida 33181 Jeff Cooper a.k.a Jeff Kuba's name has been given to the United States Federal Trade Commission
#12Author of original report
Sat, December 04, 2004
I have filed a report with the Federal Trade commission concerning Pantheon Holdings 12/3/04. I will file a police report this week on Jeff Cooper a.k.a Jeff Kuba and Alan Glaubman and the Pantheon Holdings Company for an array of charges. Including theft by deception and theft with a forged instrument, at the appropriate police department(Hollywood, Florida) here in Florida. I have retained an attorney and I will pusue this both criminally and in a civil context. I encourage all those who have been scammed by these thieves to notify State and Federal authorities both in their own states and here in Florida. Contact the Federal Trade Commission, Your State Consumer Complaint Department, and the F.B.I. These criminals (Jeff Cooper a.k.a. Jeff Kuba and Alan Glaubman) are going to jail. Rest assured we will get our money back. Once we get the Federal Government involved they will be incarcerated and forced to return the money they stole. Be patient. I and others are methodically pursuing these criminals. I am planning to take out a full page ad in the Florida Herald naming these criminals and there company for all to see. i live here in Jacksonville Beach and my family are good friends with Thad Altman our state Senator.
Gary
Turner,Maine,
U.S.A.
Just to add some more info
#12Consumer Suggestion
Tue, November 30, 2004
Since you obviously have been scammed, and hopefully you will take further action, I just wanted to let you know that Jay Maine I can almost guanantee you is a fake name as that is a small town of about 3000 people here in Maine. My guess, this person opened up an atlas and just picked something to use for a name.