Complaint Review: Papa John's Pizza

Recently, Papa John's Pizza decided to change the way they calculate my points.  I had over 20 points accumulated which is almost enough for a free pizza.   But now, instead of points, I suddenly have "papa dough" which, as it turns out is nearly worthless.

Here is how the scam works: The way I expected it to calculate:

• I enter an online order for $40.00
• I apply my coupon for 50% which makes my total $20.00
• I use my $20.00 of "papa dough".
• They add tax and delivery fee, so I owe $5.50

The way they rip me off:

• I enter an online order for $40.00
• They force me to use my my $20.00 of "papa dough" which makes my total $20.00
• They apply my coupon for 50% which makes my total $10.00
• They add tax and delivery fee, so I owe $15.50

Do you see how this is unfair?