Complaint Review: Paradise Landscaping

I contracted with Paradise Landscaping to perform paving work for my residential home. I paid $750.00 in advance for this service, 50% of the total ($1,500.00). Nearly four weeks passed since I entered into the contract and I had heard nothing from them. I called them on 06/22/09 and they stated that they had "lost my phone number" and would call me within the next several days to schedule the work. They did not call as discussed and I contacted them again on 06/29/09 for which they stated the work would be performed on 07/01/09. On 07/01/09, Paradise Landscaping did not call and did not show up. I attempted to contact them several times on 07/01/09, 07/02/09 and 07/03/09, yet they would not accept nor return my calls.

I sent both Pablo and Jesus Sanchez identified as owners of Paradise Landscaping Corporation # P08000109303 via St. Lucie County business tax receipt- certified letters on 07/05/09. I received a call from them on 07/06/09 and they stated that they would let me know by the next day when the work would be completed. After not hearing from them, I had to call them again on 07/10/09 asking when Paradise Landscaping would perform the contracted work. They left a message on my home answering service on 07/10/09 stating that the work would be done on 07/15 and 07/16/09. I spoke with them later that afternoon to ensure that there was no miscommunication and that, if there was some reason for which they would be unable to perform the work as scheduled, they would communicate this to me prior to the scheduled dates. Once again, Paradise Landscaping failed to show up to perform the work as scheduled nor did I receive any communication.

On 07/16/09, I spoke with them and they stated that they thought the work was scheduled for the next week and that they would call me back in a few hours. After they failed to call me as discussed, I left several messages for both Pablo and Jesus Sanchez on 07/17/09 with no response(s).

Cleary
port st lucie, Florida
U.S.A.