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  • Report:  #239073

Complaint Review: Parago

Parago RipOff Rebate fraud El Paso Texas

  • Reported By:
    Cleveland Ohio
  • Submitted:
    Thu, March 15, 2007
  • Updated:
    Thu, March 22, 2007
  • Parago
    PO Box 540007
    El Paso, Texas
    U.S.A.
  • Phone:
    800-341-3386
  • Category:

I submitted a timely $100 rebate claim for a telephone. After 6 months of non receipt, I phoned them and was told to resubmit my copies of the originals, which I did that day. A few weeks later I received a tiny postcard from them saying missing information, which was not true, and I resubmitted my claim that day. A few weeks later I got a tiny postcard saying "no valid account." Again that is not true because I have had an account which is still current and paid automatically from my credit card each month. They are giving me runarounds and unnecessary delays. Further, those small postcards could easily get lost in the mail and give them grounds to claim I didn't comply. They put deadlines on the postcards. They have my email address and could contact me that way, so their choice to use these small postcards which could easily get lost does not demonstrate goodwill.

Karen
Cleveland, Ohio
U.S.A.

1 Updates & Rebuttals


Karen

Cleveland,
Ohio,
U.S.A.

Parago RebatesHQ Steal Money

#2Author of original report

Thu, March 22, 2007

I complied with all terms of the rebate submission over 9 months ago and mailed in a timely manner. After 6 months, they sent a postcard with a fraudulent excuse for not processing my $100 rebate. I resubmitted and a few weeks later they sent another postcard with yet a different fraudulent excuse for not processing my rebate. I resubmitted and and a few weeks later they have now denied my rebate. They failed to honor the terms of their advertised rebate and stole my money.

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