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  • Report:  #924147

Complaint Review: Patient First

Patient First Paid for testing -- Then returned next day for test results, but was told I had to pay more money for results. Newport News, Virginia

  • Reported By:
    David — Hampton Virginia United States of America
  • Submitted:
    Wed, August 08, 2012
  • Updated:
    Wed, August 08, 2012
  • Patient First
    611 Denbigh Blvd
    Newport News, Virginia
    United States of America
  • Phone:
    757-283-8300
  • Category:

Had the usual testing done and paid my co-pay, and insurance paid the rest.
They called the next day that my test results were compleat and to return for the results.
Upon return I was told that they would not give me the results till I paid another co-payment and gave them my Heath card again apparently so they could charge my insurance again.
---- I and my insurance paid for the tests then why would I or my insurance be required to pay more for the test results ?

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