Complaint Review: Patriot Auto Outlet

Bought an 02 Dodge Caravan. Wife loved the car so I bought it. the day we looked @ the van the eng. light was on and the a\c didn't work. We got a "due bill" saying it woud be fixed. The eng. light was diagnosed 4 days later (after sitting in their shop 4 days) as a loose fuel cap. The "mechanic" reset the computer and all was fine. THE NEXT DAY after sitting over night the light came back on. I called the shop and they sait it would be 30 days before they could look at it!!!!!!!! 30 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And they didn't fix the a\c either.

Well here I am 34 days after the purchase and the shop sait there was a faulty sensor and they are NOT fixing the a\c since it has be 30+ days. That is not my fault, they are the ones that made me wait so long. So I go back in and talk to ANDREW COOPER. This clown starts yelling, cussing and throws a stapler out of pure anger about me confronting him about this. And coincidently the guy that sold the van to us (he was the half owner) has left the business. I say look, all I want is the car fixed as promised. Well, aparently this makes him MAD!!!!! He asks me to leave and threatens to call the police. I said go for it. He then calls me every name in the book. Cusses me out, my kids were present for this too. 6 and 3 years old. The van sits there now in their shop. I told him to keep the thing, I will lose 800.00 on the deal but who cares, this guy is nuts. He says the bank will repo it, I say I will fight it all the way to court. I have in writing that they will make the repairs. I fought KIA motors on a lemon they sold me and won, I can surely take this small time car swindler. Oh yeah, while I was there a man care in with a Ford Expedition he had bought and only had 3 days, his TRANSMISSION had gone out in only 3 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Paul
Columbus, Ohio
U.S.A.