Patriot Chevrelet is a dishonest ripoff that makes false promises, mistreats, tricks, & lies to customers. Hopkinsville, Kentucky
My husband was sold a 2001 Chevy Silverado brand new. He paid brand new price only to find out some time later while it was on a lift getting the tires rotated that the bed of the truck had been damaged and repainted. The company only put him off, gave him numbers to call that were only voice mailboxes. We never got a reply. Now the warrenty is up and they say that can't do anyting.
Christina
Hopkinsville, Kentucky
1 Updates & Rebuttals
JERRY - general manager
Hopkinsville,Kentucky,
U.S.A.
we do not lie to customers or trick or mistreat them
#2UPDATE Employee
Sat, June 05, 2004
i know i am responding to an old complaint but,
it has just come to my attention and i want to
address it. we do not lie to customers or trick or mistreat them. obviously having owned this truck for a year and not noticing anything about
any paint work or damage to the exterior should indicate that there could have been no perceived damage on our part either at the time the vehicle was sold new. there are times when the plant repairs a panel on a vehicle prior to ever delivering it to the dealers. this could have been one of those instances. recently we received a truck that we detected was damage repair from the plant and it was visible and we sent it back. we can not detect something that shows no visible exterior damage and the customer stated that a year after ownership they noticed something underneath, not visible otherwise. i was not made aware of this incident( it was 2 years ago) and if i had been perhaps i could have addressed it differently somehow and found some solution that would be equitable for both patriot and the customer. chevrolet as a manufacturer normally after a year of ownership would not agree to acccept body work as a part of the warranty but i would as the dealer try to resolve this issue with the customer had i known about it and been able to see this myself.
thank you for allowing me to respond