Complaint Review: Patti Novak Introductions

I joined Patti Novak Introductions last year.  When I met with Patti she promised me 1 - 3 matches per month.  She asked many questions about what I was looking for.

I have been very disappointed in the  company.  I have only had 1 matches since joining.  When I call them, they dont answer and dont return calls.

I even went to their office to talk in person about my concerns.  It was during open business hours, but the office was closed.

I have been matched with the same person twice and was "scolded" by a staff member for not giving feedback on previous matches- but I was not even matched with the people they were referring to.

It is like they take your money and then forget who you are, who they match you with, or give any customer service.