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  • Report:  #310234

Complaint Review: Paul M. Dougan Of Long And Foster

Paul M. Dougan Of Long And Foster Realtor demanded over $5000 in undocumented fees Newtown Square Pennsylvania

  • Reported By:
    Philadelphia Pennsylvania
  • Submitted:
    Wed, February 20, 2008
  • Updated:
    Wed, March 26, 2008
  • Paul M. Dougan Of Long And Foster
    3748 West Chester Pike
    Newtown Square, Pennsylvania
    U.S.A.
  • Phone:
    610-308-6969
  • Category:

Dear Long and Foster,

I entered into a contract with Long and Foster. The contract said Paul Dougan would act as a buyer's agent for me. In exchange, Long and Foster would receive a broker's fee if I entered into a sales agreement within the time frame of the contract. I entered into a sales agreement, and Paul Dougan earned the broker's fee. I then defaulted on the sales agreement and agreed to pay the fee. Paul Dougan claimed the fee was $7260. At the time, I was ignorant of falsity of Paul Dougan's claim and believed it to be true. I sent Long and Foster a check for $7260 to avoid being sued.

I reviewed all relevant contracts and found no mention of Paul Dougan's claimed fee. I discovered the broker's fee as defined by the contract between Long and Foster and myself was $2250. I demand to be refunded the difference of $5010. If you do not send a check for $5010 within seven days of this letter, I will file a claim against Long and Foster.

Sincerely,
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Long and Foster refunded the money. Paul Dougan apologized for his "oversight".

Mike
Philadelphia, Pennsylvania
U.S.A.

3 Updates & Rebuttals


Mike

Philadelphia,
Pennsylvania,
U.S.A.

Paul's refund letter

#4Author of original report

Wed, March 26, 2008

Here's a picture of the refund letter Paul sent.

http://img2.freeimagehosting.net/image.php?a3431438d4.jpg


Mike

Philadelphia,
Pennsylvania,
U.S.A.

Paul M. Dougan Of Long And Foster Realtor demanded over $5000 in undocumented fees Newtown Square Pennsylvania

#4Author of original report

Tue, March 25, 2008

Dear Long and Foster,

I entered into a contract with Long and Foster. The contract said Paul Dougan would act as a buyer's agent for me. In exchange, Long and Foster would receive a broker's fee if I entered into a sales agreement within the time frame of the contract. I entered into a sales agreement, and Paul Dougan earned the broker's fee. I then defaulted on the sales agreement and agreed to pay the fee. Paul Dougan claimed the fee was $7260. At the time, I was ignorant of falsity of Paul Dougan's claim and believed it to be true. I sent Long and Foster a check for $7260 to avoid being sued.

I reviewed all relevant contracts and found no mention of Paul Dougan's claimed fee. I discovered the broker's fee as defined by the contract between Long and Foster and myself was $2250. I demand to be refunded the difference of $5010. If you do not send a check for $5010 within seven days of this letter, I will file a claim against Long and Foster.

Sincerely,
------------
------------

After I told Paul I would default on the sale's agreement, he said I would be sued by Long and Foster. He called several days later and demanded $7260. I paid Long and Foster to avoid to the lawsuit. I reviewed all relevant contracts and found no mention of the fee Paul demanded.

Long and Foster refunded the money. Paul Dougan apologized for his oversight.


Anon

Anon,
Pennsylvania,
U.S.A.

some suggestions

#4Consumer Suggestion

Fri, February 29, 2008

Sorry to hear about your troubles. Your real estate agent violated the Standard Codes and Practice of the Pennsylvania Real Estate Commission. I copied and pasted the relavent section:

"GENERAL ETHICAL RESPONSIBILITIES

35.281. Putting contracts, commitments and agreements in writing.

(a) All contracts, commitments and agreements between a broker, or a licensee employed by the broker, and a principal or a consumer who is required to pay a fee, commission or other valuable consideration shall be in writing and contain the information specified in 35.331 (relating to written agreements generally)."

You should file a complaint with the PA Department of State.
http://www.dos.state.pa.us

You mention that you paid Long and Foster to avoid being sued. If your agent made any legal threats in writing, include the correspondence in your complaint.

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