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Paul Nassif (Beverly Hills Plastic Surgery; Spalding Drrive Cosmetic surgery & Dermatology) Title: Financial Abuse; Beverly Hills, California
Accusations:1-They tried to cheat on the dates of the financial quotes (quote will be invalid after 3 months)2-They actually took more money than then initially quoted.
Prior to l.eaving Europe for a surgery with Dr Paul Nassif, in Beverly Hills USA, I asked his patient care consultant, Lisa Greene, for a financial quote: on September 2009. Lisa Greene sent me (on September 2009) a financial quote dated: February 2011 (they tried to cheat and lied on dates!). You might ask, what is the point here? All Financial Quotes are legally bound by the agreement: ‘Quote is valid for 90 days, (If price increase within 90 days, we honour your quote if you schedule surgery after 90 days we adjust the quote)’. So they could change the price easily since the financial quote was dated on February 2011 not on September 2009 where my surgery was to be carried out around October 2009. Remember, February 2011 was beyond my surgery date in October 2009 (see uploaded document 1 for evidence-on the rebuttal comments, scrol down).
In September 2009 I asked her again to send me a proper financial quote (dated in September) and she did (see uploaded document 2 for evidence- on the rebuttal comments, scrol down).
I had my consult about (less then) 11 hours before surgery. They provoked me to sign a lot of documents and to pay immediately. I had no other choice but to blindly sign and to pay them immediately (pay both the financial quote and additional money), and honestly I had no time to reflect at all (and they prevented me from reflecting) what I was forced to blindly sign and pay. You can find the reasons for the planned forced signing and paying based upon their provocations and planed circumstances at the end of this complaint (scroll down, it is on the rebuttal comments).
Once at their clinic they gave me another financial quote of $20,050.00 (with appropriate dates: October 2009) and from $16,850.00 the price escalated to $20,050.00 (see uploaded doc 3 for evidence). $20,050.00 is the price I had to pay excluding rib/ear grafts, lab tests, night stay, supplies, etc... Under undue influence and subjected to their provocations I was mentally blind and had no other choice but to pay and sign.
11 hours after the consult (surgery was about to commence 11 hours after-the following morning) I was shocked when I saw the rib doctor who wanted an additional $3,600.00. I sensed that I was being ripped off and I warned him to back off. I cried; I did not know what to do!
Exactly after being awakened from anaesthesia (I was still in an unconscious state) Lisa Greene asked me where to find my credit card and took money from my credit card to pay expensive supplies from their store (which I already had).
I consider this to be a Trap, Scam, and Fraud – FINANCIAL ABUSE. According to online articles Paul Nassif is actually in a lawsuit with a large insurance company (CIGNA) claiming that the insurance company accused him of Fraud. Be Careful! I cried, cried, cried. I was alone and defenceless in the US and they took advantage of this. I felt I was getting myself into something I would regret, and Paul Nassif left me with no money to correct what he left me with.
Europe
2 Updates & Rebuttals
RhinoSpecialista
MaltaImportant Update
#3Consumer Comment
Mon, August 22, 2011
Dear Customers,
I wrote several comments re my experience with this doctor.
At times when I could not log in to post comments for a reason or another I
used similar usernames. Please note that my concern with this company regarding
their approaches has been positively settled. I read on other blogs and I strongly
feel that this company is currently not using Gag Contracts. They took their time to explain everything and to verify particular misunderstandings which might have arose.
RhinoSpecialista
MaltaImportant update
#3Consumer Comment
Mon, August 01, 2011
I am the author of this complaint. please note that my concern with this surgeon was positively resolved and now I am happy. I am pleased with the communication I am having with the company. I wish to remove this complaint but this site does not allow me to do so.