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  • Report:  #694027

Complaint Review: Paul S Nassif

Paul S Nassif , Dr.90210, Rhinoplastyspecialist, Rhinoplasty: Specialist, Expert, Spalding Cosmetic and Dermatology, Financial Abuse. ,documented with Evidence, Los Angeles in Beverly Hills, California

  • Reported By:
    RhinoSpecialista — Malta Other Malta
  • Submitted:
    Fri, February 11, 2011
  • Updated:
    Tue, July 12, 2011

Accusations:1-They tried to cheat on the dates of the financial quotes (quote will be invalid after 3 months)
2-They actually took more money than then initially quoted.

Prior to leaving Europe for a surgery with Dr Paul Nassif, in Beverly Hills USA, I asked his patient care consultant, Lisa Greene, for a financial quote: on September 2009. Lisa Greene sent me (on September 2009) a financial quote dated: February 2011 (they tried to cheat and lied on dates!). You might ask, what is the point here? All Financial Quotes are legally bound by the agreement: ‘Quote is valid for 90 days, (If price increase within 90 days, we honour your quote if you schedule surgery after 90 days we adjust the quote)’. So they could change the price easily since the financial quote was dated on February 2011 not on September 2009 where my surgery was to be carried out around October 2009. Remember, February 2011 was beyond my surgery date in October 2009 (see uploaded document 1  for evidence-on the rebuttal comments, scrol down).
 
In September 2009 I asked her again to send me a proper financial quote (dated in September) and she did (see uploaded document 2 for evidence- on the rebuttal comments, scrol down).

I had my consult about (less then) 11 hours before surgery. They provoked me to sign a lot of documents and to pay immediately. I had no other choice but to blindly sign and to pay them immediately (pay both the financial quote and additional money), and honestly I had no time to reflect at all (and they prevented me from reflecting) what I was forced to blindly sign and pay. You can find the reasons for the planned forced signing and paying based upon their provocations and planed circumstances at the end of this complaint (scroll down, it is on the rebuttal comments). 

Once at their clinic they gave me another financial quote of $20,050.00 (with appropriate dates: October 2009) and from $16,850.00 the price escalated to $20,050.00 (see uploaded doc 3 for evidence). $20,050.00 is the price I had to pay excluding rib/ear grafts, lab tests, night stay, supplies, etc... Under undue influence and subjected to their provocations I was mentally blind and had no other choice but to pay and sign.

11 hours after the consult (surgery was about to commence 11 hours after-the following morning) I was shocked when I saw the rib doctor who wanted an additional $3,600.00. I sensed that I was being ripped off and I warned him to back off. I cried; I did not know what to do!

Exactly after being awakened from anaesthesia (I was still in an unconscious state) Lisa Greene asked me where to find my credit card and took money from my credit card to pay expensive supplies from their store (which I already had).

I consider this to be a Trap, Scam, and Fraud – FINANCIAL ABUSE. According to online articles Paul Nassif is actually in a lawsuit with a large insurance company (CIGNA) claiming that the insurance company accused him of Fraud. Be Careful! I cried, cried, cried. I felt I was getting myself into something I would regret, and Paul Nassif left me with no money to correct what he left me with.  

Europe

4 Updates & Rebuttals


RhinoSpecialista

Malta

Positive response

#5Author of original report

Tue, July 12, 2011

This matter has been fully explained to me and everything has been positively resolved. I am very pleased dealing with the company and I would like to thank them.


RhinoSpecialista

Malta

Message

#5Author of original report

Wed, April 06, 2011

Due to particular circumstances I would like to remove this report or ask you to ignore its contents. This report cant be removed. And no further attachments will be posted with this report. However, the sole message that I would like to share with you about the issues related to Dr. Nassif: In my opinion, the doctor is not a 'thief' if you could see what I mean. Yet, I (myself) do not feel that in the future I shall do 'business' with this surgeon for various reasons. Having said that, I m not trying to convince you to avoid his services (that s not my job); but I (myself) do nt want to.


RhinoSpecialista

Malta

Update

#5Author of original report

Fri, April 01, 2011

These are the reasons why I had to blindly  sign and pay.

1-Consult and discussion were held after office hours (5 pm onwards) and I was hurried because Lisa said that she has kids awaiting her at home and  she wanted to go home, so I did nt have time to reflect about signing all documents they gave me, and to pay for their services
2- since I do not read English fast they were let to explain the contents of all the documents (a large lot) and bills (as rapid as possible to accommodate their needs so that they will go home) and they misguided me. They failed to explain everything a customer needs to hear but they only explained things of benefit to them,
3- I was alone for the first time in the USA and I travelled for hours and they knew it- and I feel that they took advantage,
4- A $2, 500.00 non-refundable deposit and other expensive medical tests (arranged by them) would have been lost if I refused,
5- I needed a medical certificate from Dr Nassif to show it to my local school since I was exempted for surgery and when I asked Lisa to have it she said not after your surgery,
6- And I was 'provoked' to sign immediately and pay a large sum of money immediately under undue influence.

I am more than sure that they knew about all the circumstances!


Update: Please be also informed that I am not an English speaker; therefore, at times my wordings in the above complaint can be sharp.


RhinoSpecialista

Malta

Further Evidence:

#5Author of original report

Mon, February 14, 2011

Further Evidence:

1

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