PAULA'S DISCOUNT EYEGLASSES PAID FOR GLASSES BUT DID NOT GET WHAT I PAID FOR, RIPOFF! SAYRE Pennsylvania
I PAID 179.99 FOR GLASSES TINTED WITH NO LINE BIFOCALS,WHEN I GOT THE GLASSES THEY DID NOT TINT SO I CALLED THEM AND THEY SAID I ONLY PAID 139.99 AND DID NOT GET TINTED,THEN THEY SAID I PAID 179.99 BUT THEY DID NOT HEAR ME SAY I WANTED TINTED,I HAD 2 OTHER PEOPLE THERE THAT HEARD WHAT I SAID AND WHAT THE PRICE WAS,THIS PLACE SHOULD BE CALLED PAULA'S RIP OFF DISCOUNT EYEGLASSES,
I CALLED ANOTHER EYEGLASS PLACE AND THEY SAID THIS PLACE DOES NOT DO WHAT THEY SAY AND TAKES YOUR MONEY,I HOPE NO ONE GOES TO THIS RIP OFF PLACE,TELL EVERYONE ABOUT THIS PLACE SO THEY DO NOT GET RIPPED OFF LIKE I DID,DON'T FORDET IT IS CALLED PAULA'S RIP OFF DISCOUNT EYEGLASSES,YOU SHOULD BE SHUT DOWN BEFORE YOU RIP OFF TO MANY PEOPLE,I WILL TELL EVERYONE I CAN ABOUT YOU SO NO ONE ELSE CAN GET RIPPED OFF,
John
sayre, Pennsylvania
U.S.A.
7 Updates & Rebuttals
Susie
United States of AmericaLong Time to be angry
#8Consumer Comment
Sat, December 22, 2012
Wow! 5 years is a long time to be angry. Perhaps in that time she has learned from her mistakes. It just sounds like you are out to get her. Your point might be better taken if the problem did not occur 5 years ago.
BTW the site asks you not to type in all caps. Just an example of how it might have been you who was part of the problem because you did not listen in the beginning or when she may have offered a solution???????
John
no where,Other,
USA
BAD PLACE
#8Author of original report
Fri, May 11, 2012
DO NOT GET YOUR GLASSES HERE EVEN OTHER EYE GLASS PLACES SAID THIS PLACE WAS A RIPPOFF,I AM TALKING ABOUT THE ONE IN SAYRE AND WAVERLY SO THINK ABOUT THIS BEFORE YOU GO HERE,THE PEOPLE WHO SAID THIS PLACE WAS GOOD MUST BE FRIENDS HAHA, JOHN
Nicole
Pennsylvania,United States of America
Have you tried...
#8Consumer Suggestion
Sun, April 22, 2012
Simply asking if they will tint the lenses for you? If they have their own lab, the tinting process takes maybe a half hour tops, depending on the tint you want. If they have an outside lab, that's a different story.
Everyone else seems to have had great experiences. Maybe if you put a little more effort into attempting to work something out with them instead of complaining about them here, you may have your tinted lenses already.
Just a suggestion. If I came on here and saw a customer had smack talked me, I wouldn't be too inclined to help them after reading their rant. Food for thought.
Amy
Waverly,New York,
United States of America
Paula's discount eyeglasses
#8Consumer Comment
Sat, March 17, 2012
I Have NEVER had any issues with Paula's, Friendly people, great service, fair pricing. When my son's frames broke after the year warranty was up, she still only charged me the $5 replacement fee......I love Paula's!!! They do try to correct bad experiences to the best of their abilities.
rocket
LOCKWOOD,New York,
United States of America
Never had a problem.
#8Consumer Comment
Thu, June 23, 2011
It's a shame that John had such a poor experience. I have also used Paula's many times over the years for a very active son who tends to sleep with his glasses on!! I have never had anything but the best service in repairing, replacing or readjusting his glasses. Always welcomed when just walked in without calling ahead to request services. Will continue to use this business until the kid can afford his own glasses!
Sandy
Ulster,Pennsylvania,
United States of America
Great Service
#8Consumer Comment
Mon, June 14, 2010
I have been dealing with Paula's for several years now and have had nothing but great service. Have 3 children who wear glasses and even when they break, they are replaced without question. If ever not satisfied, they have gone out of their way to correct the issue. Keep up the great service Paula's!
John
Sayre,Pennsylvania,
U.S.A.
does not know her job
#8Author of original report
Tue, April 10, 2007
she put the lens in the wrong side,she does not know what she is doing alot of people have had problems with her,she does not make things right,she keeps your money and does not give you what you paid for,she is nothing but a rip off and should be closed down,no one should go to her for nothing,sooner or later she will get hers and be shut down,people will get sick and tired of being screwed,