Print the value of index0
Pay Pal Pay Pal allowing Identity Theft San Jose, California
I became aware of PayPal Accounts, in which my Social Security Number is linked that I had nothing to do with. I have had my one and only Pay Pal Account blocked because of these other 2 accounts, and when I ask for information citing the Fair Credit Reporting Act I get, we can not give you any more information.
A copies of the emails are below.....
Flag this message
Re: PayPalDebitCard (Routing Code: C840-L001-T11045-S111-W000000) (KMM146994992I96L0KM) :ppk1
Friday, November 6, 2009 12:48 PM
From:
This sender is DomainKeys verified
"webform@paypal.com" <webform@paypal.com>
Add sender to Contacts
To:
"Keith S" <k_@att.net>(((REDACTED)))
Dear Keith S, PayPal is unable to verify your social security number. This may have occurred because your name/address has recently changed or because we have a slightly different spelling of your name/address in our database. In order for us to complete the verification process, fax or mail the following information: * A copy of the email received * To verify the address attach either: o A proof of address (current utility bill) showing the address; or o A copy of driver's license o The address must match the address on file with the PayPal Account * To verify identity attach EITHER: o A copy of social security card ; or o A current pay stub Send all required documents to: PayPal Attn: Verification Department PO Box 45950 Omaha, NE 68145-0950 Fax: 1-402-537-5733 Once we receive this form we will verify your information. You will receive an email when this occurs. Please note that this process may take up to a week. Name: _________________________________________ Address: _________________________________________ Email: _________________________________________ Social Security Number: __ __ __ - __ __ - __ __ __ __ I certify under penalty of perjury that the number given is my correct social security number. Signature (must sign) ______________________________________ If you have any further questions, please feel free to contact us again. Sincerely, Chantal PayPal Consumer Support PayPal, an eBay Company Original Message Follows: ------------------------ It will not allow me to add my Social Security number . --- On Fri, ##/##/##, webform@paypal.com < webform@paypal.com > wrote: From: webform@paypal.com < webform@paypal.com > Subject: Re: PayPalDebitCard (Routing Code: C###-L###-T#####-S###-W######) (KMM#########I##L#KM) :ppk# To: "Keith S" < k_studley@att.net > Date: Friday, October ##, ####, #:## PM Dear Keith S, Hello my name is John, I am happy to assist you with your question regarding denied debit card. After reviewing your account I show that the debit card was denied due to no SSN on the PayPal account. One of the new requirements for the debit card is to have your SSN confirmed to your account. Please add and confirm your full Social Security number. Here's how: #. Go to the PayPal website and log in to your account. #. Click "Profile" at the top of the page. #. Click "Identification Preference" under Account Information. #. Select "Social Security Number" and click "Add." Please be assured that we value your privacy. Per our Privacy Policy, the information you provide will not be reported to outside parties without your knowledge. It is my pleasure to assist you. Thank you for choosing PayPal. Sincerely, John PayPal Consumer Support PayPal, an eBay Company Original Message Follows: ------------------------ Form Message customer subject: Why am I being denied a debit card after losing th customer message: Additional Information: 'I am trying to find out why I am being denied a PayPal Debit Card after having one previously and losing it?'
Message from Debit Card Support (KMM147941071I96L0KM) :ppk1
Sunday, November 15, 2009 6:00 PM
From:
This sender is DomainKeys verified
"customersolutions@paypal.com" <customersolutions@paypal.com>
Add sender to Contacts
To:
"Keith S" <k_@att.net>
Dear Keith S, Thanks for contacting PayPal . I appreciate the opportunity to assist you with your questions regarding your Debit Card appeal process. We are currently unable to issue you a debit card due to outstanding accounts that will need reviewed/resolved before we can review your debit card application . You should have received an email prior to this one regarding the additional steps that needs resolved. If you have any other questions please feel free to contact us at 1-888-221-1161 . If you feel there has been an error in our evaluation of your request, please contact us by following these steps: 1. Go to the PayPal website and log in to your account. 2. Click " Contact Us" at the bottom of the page. 3. Click "Send us" under Email us. 4. Select a topic and a subtopic. 5. Summarize your question in one sentence and click "Continue." 6. Follow the steps provided. We know situations like this can be difficult, so thanks for working with us. If you have more questions, visit our Help Center by clicking "Help" in the top right corner of any PayPal page. Sincerely, Zachary PayPal Debit Card Team PayPal, an eBay Company <!--[if !supportLineBreakNewLine]--> <!--[endif]-->
Hello Keith S As part of our security measures , we regularly screen activity in the PayPal system. During a recent screening, we noticed an issue regarding your account. Recent account activity has made it necessary for us to collect additional verification information. Case ID Number: PP-832-160-391 For your protection, we have limited access to your account until additional security measures can be completed. We apologize for any inconvenience this may cause. To review your account and some or all of the information that PayPal used to make its decision to limit your account access, please visit the Resolution Center. If, after reviewing your account information, you seek further clarification regarding your account access, please contact PayPal by visiting the Help Center and clicking " Contact Us". We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience. Sincerely, PayPal Account Review Department Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal page. PayPal Email ID PP522
Request for additional information PP-832-160-391 RXI059
Thursday, November 19, 2009 4:52 PM
From:
This sender is DomainKeys verified
"service@paypal.com" <service@paypal.com>
Add sender to Contacts
To:
k_s@att.net
Dear Keith S, Your account access limitation cannot be lifted at this time. We need more information about your account before we can proceed with the appeal process. Please complete the steps below so that we may review your account further: - Based on a review of your account and the information received, you have or are related to multiple PayPal accounts that have unresolved issues. Before we can further review this PayPal account, you need to resolve all outstanding issues with these linked accounts, including bringing any negative balances to zero and resolving all complaints for all linked accounts. The email domain names for these accounts are: keith@cs.com In order to resolve the negative balance on the account, please send a check, cashier's check or money order for $101.39 USD to: PayPal Inc Attn: Account Review P.O. Box 45950 Omaha, NE 68145 Personal checks are only accepted in U.S. Dollars. We will accept cashiers checks or money orders in U.S. Dollars, Pounds Sterling , Euros, and Australian Dollars . Please include the email address of the account that is to be credited. Accounts paid by personal check have to remain in good standing for 30 days before the account can be reviewed. We are unable to accept credit card payments to resolve this negative balance. Thank you for your patience and cooperation in this matter. More information on how to complete the steps above can be found by logging into your PayPal account and clicking on the "Resolution Center" tab. Then click on the "Resolve" button under the "Action" column for the step you would like to complete. If the step already shows completed, please refer to the information above. If you are faxing information, you must use the cover page provided by PayPal. The cover page contains information specific to you and using it ensures that your documents are routed and handled in a timely manner. If you no longer have a copy of the fax cover sheet , please fax the requested documentation to 1-402-537-5731 Attn: Account Review Department. Please notate your email address and the following case number when faxing the documentation: Case Number: PP-832-160-391 Sincerely, Nathan PayPal Account Review Department PayPal, an eBay Company
Access Limitation - ATARAL (KMM148551636I96L0KM) :ppk1
Saturday, November 21, 2009 12:56 AM
From:
This sender is DomainKeys verified
"webform@paypal.com" <webform@paypal.com>
Add sender to Contacts
To:
"Keith S" <k_satt.net>
Dear Keith S, Thank you for inquiring as to how to restore access to your account. PayPal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account and need more information to help us provide you with secure service . Until we can collect this information, your access to sensitive account features will be limited. To return your account to regular standing, please complete the checklist items indicated when you login to your account and click on the link provided on the "Account Overview" page. The link will appear as: "Your account access is limited: Click here for Details." Once you complete all of the checklist items, our Account Review team will review your case and send you an email with the outcome of the review. Cases are reviewed in the order they are received. We regret any inconvenience, and we would like to restore your access as soon as possible. Please do not respond to this email, as responses to this message will not be answered. Sincerely, PayPal Account Review Team This email is sent to you by the contracting entity to your User Agreement, either PayPal Inc, PayPal Pte. Ltd or PayPal ( Europe ) S. r.l. & Cie, S.C.A. Socit en Commandite par Actions, Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349. ******************************************** Note: As always, make sure that you are logging into a secure PayPal page by looking for ' https://www.paypal.com/' at the beginning of the URL. ******************************************** -------- Form Message customer subject: Why can't the limitations be lifted? customer message: Case or claim or dispute ID: 'PP-832-160-391 RXI###' Additional Information: 'I have faxed in proof that the alternate account is fraudulent. In accordance with ## U.S.C. #### I demand all evidence that is linking these accounts be furnished to me within ## days.'
A Response from PayPal (KMM148826356I96L0KM) :ppk1
Monday, November 23, 2009 8:06 PM
From:
This sender is DomainKeys verified
"executiveoffice@paypal.com" <executiveoffice@paypal.com>
Add sender to Contacts
To:
"Keith S" <k_s@att.net>
Dear Keith S, Thank you for contacting PayPal . My name is Leslie and I am a member of PayPal's Executive Escalations team. You contacted PayPal and requested additional information about a PayPal account you state is not associated with you. However, information registered on both accounts indicates that the accounts are linked and we have asked you to resolve the linked account. Please note that since you have concerned that you are the victim of identity theft , you will need to provide information specific to that claim. If you have been a victim of identity theft , immediately contact your local law enforcement to file a police report . If you decide to file a police report, please have the investigating officer or agent contact us at 1- 402-935-2050 (US), between the hours of: 4:00 AM PST to 10:00 PM PST Monday through Friday 6:00 AM PST to 8:00 PM PST on Saturday 8:00 AM PST to 6:00 PM PST on Sunday They will be provided with specific details as to where they can fax the document. With more serious thefts, it is important to have this report to back up your story with your bank and credit companies. In some cases, you may be directed to file a report in the jurisdiction where the crime occurred. For the latest tools and information to help protect your identity, click "Security Center" from the PayPal website. To view PayPal's Identity Theft Victims Guide: 1. Go to the PayPal website. 2. Click "Security Center" at the top of the page. 3. Click "Privacy to Fight Identity Theft" under Buying Safely. For more information on identity theft and assistance resolving specific problems, visit the following websites: U.S. Postal Inspection Service Federal Trade Commission U.S. Secret Service Department of Justice Federal Deposit Insurance Corporation Social Security I understand that you wish to obtain information about the other account. However, since you indicate you are not the owner of that account we will need to receive a subpoena requesting information about the linked account. Please contact your legal advisor to learn more about that process. Please contact us at executiveoffice@paypal.com if you have any additional questions. Sincerely, Leslie Executive Escalations PayPal, an eBay Company <!--[if !supportLineBreakNewLine]--> <!--[endif]-->
Re: A Response from PayPal (KMM148948646I96L0KM) :ppk1
Tuesday, November 24, 2009 8:42 PM
From:
This sender is DomainKeys verified
"executiveoffice@paypal.com" <executiveoffice@paypal.com>
Add sender to Contacts
To:
"Keith S" <k_s@att.net>
Dear Keith S, Thank you for contacting PayPal . I included information in my previous email about how you may report Identity Theft and I also included a telephone number for law enforcement to call. We cannot accept your statement of identity theft unless the appropriate documentation is provided. If you still wish to receive information regarding the linked account, you will need to request that information with a subpoena. Please contact us if you have any additional questions. Sincerely, Leslie Executive Escalations PayPal, an eBay Company Original Message Follows: ------------------------ Hi, thank you for contacting me Leslie. Since this is an adverse act, as defined under the Fair Credit Reporting Act , you are required to supply the linking information. Failure to do so has resulted in a complaint being filed with the Federal Trade Commission , and I am contacting the US Department of Justice and asking them to prosecute Pay Pal Inc. for that violation. I was asked a series of question by a supervisor on ##/##/####, one specific question was what was my address in Rhode Island in ####. I informed her that I had not lived in Rhode Island since the year ####. I was also asked about a ### area code phone number, which is a Rhode Island area code , and I informed her that I have never had a Rhode Island phone number. She then asked me to fax a copy of my lease agreement for the time period of ####. I informed her that the only lease that I have, is the one that I am currently under, which began on January #, ####, for the current address listed on this account. I have forwarded all pertinent information, as requested, and you folks are not doing anything about this. I have already contacted the Atlanta Police Department , and have been informed that because the theft took place in another jurisdiction (in Rhode Island) I would have to file the police report there. I do not have the money, as I am on Social Security Disability , to go to Rhode Island to file the police report, so what I have done is filed an ID theft complaint with the FTC, and I will fax that to you in a matter of an hour or so. Respectfully,Keith P. S --- On Mon, ##/##/##, executiveoffice@paypal.com < executiveoffice@paypal.com > wrote: From: executiveoffice@paypal.com < executiveoffice@paypal.com > Subject: A Response from PayPal (KMM#########I##L#KM) :ppk# To: "Keith S" < k_satt.net > Date: Monday, November ##, ####, #:## PM Dear Keith S, Thank you for contacting PayPal. My name is Leslie and I am a member of PayPal's Executive Escalations team. You contacted PayPal and requested additional information about a PayPal account you state is not associated with you. However, information registered on both accounts indicates that the accounts are linked and we have asked you to resolve the linked account. Please note that since you have concerned that you are the victim of identity theft , you will need to provide information specific to that claim. If you have been a victim of identity theft , immediately contact your local law enforcement to file a police report. If you decide to file a police report, please have the investigating officer or agent contact us at #- ###-###-#### (US), between the hours of: #:## AM PST to ##:## PM PST Monday through Friday #:## AM PST to #:## PM PST on Saturday #:## AM PST to #:## PM PST on Sunday They will be provided with specific details as to where they can fax the document. With more serious thefts, it is important to have this report to back up your story with your bank and credit companies. In some cases, you may be directed to file a report in the jurisdiction where the crime occurred. For the latest tools and information to help protect your identity, click "Security Center" from the PayPal website. To view PayPal's Identity Theft Victims Guide: #. Go to the PayPal website. #. Click "Security Center" at the top of the page. #. Click "Privacy to Fight Identity Theft" under Buying Safely. For more information on identity theft and assistance resolving specific problems, visit the following websites: U.S. Postal Inspection Service Federal Trade Commission U.S. Secret Service Department of Justice Federal Deposit Insurance Corporation Social Security I understand that you wish to obtain information about the other account. However, since you indicate you are not the owner of that account we will need to receive a subpoena requesting information about the linked account. Please contact your legal advisor to learn more about that process. Please contact us at executiveoffice@paypal.com if you have any additional questions. Sincerely, Leslie Executive Escalations PayPal, an eBay Company
Limited Account Access -- Status Change
Friday, November 27, 2009 12:24 AM
From:
This sender is DomainKeys verified
"service@paypal.com" <service@paypal.com>
Add sender to Contacts
To:
k_satt.net
Hello Keith S, We recently requested information from you after noticing an issue on your PayPal account. We have reviewed your account and made adjustments to the steps required. If you are submitting a credit card or bank account statement to us, please ensure that the name and address on the statement match the information registered on your PayPal account -- unless otherwise specified.For further instructions on how to restore your PayPal account access, please log in to your account. Be sure to log in securely by opening a new browser window and typing the PayPal URL. We apologize for any inconvenience this may cause. We appreciate your understanding as we work to ensure account safety. In accordance with PayPal's User Agreement, your account access will remain limited until the issue has been resolved. Unfortunately, if access to your account remains limited for an extended period of time, it may result in further limitations or eventual account closure. We encourage you to log in to your PayPal account as soon as possible to help avoid this. We thank you for your prompt attention to this matter. Please understand that this is a security measure intended to help protect you and your account. We apologize for any inconvenience. Thanks, PayPal Account Review Department ---------------------------------------------------------------- Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, click the "Help" link in the header of any page on PayPal. ---------------------------------------------------------------- PayPal Email ID PP20
Re: Federal Trade Commision Complaint (KMM149173072I96L0KM) :ppk1
Friday, November 27, 2009 1:05 AM
From:
This sender is DomainKeys verified
"crme@paypal.com" <crme@paypal.com>
View contact details
To:
"Keith S" <k_s@att.net>
Dear Keith S, My name is Vanessa and I am a member of PayPal 's Executive Escalations team along with Leslie. You contacted PayPal and requested additional information about a PayPal account you state is not associated with you. However, information registered on both accounts indicates that the accounts are linked and we have asked you to resolve the linked account. At this time, PayPal has discovered two negative balance Accounts linked to your Account registered under k_satt.net . As previously stated, the negative balances on both Accounts need to be resolved in order for your current limitation to be reviewed. The information on those Accounts is as follows: Your PayPal Account listed under the domain firebug11@gmail.com maintains a negative balance of $25.12, which is linked by exact financial information. Your PayPal Account listed under the domain kcs.com maintains a negative balance of $101.39, which is linked by exact personal information. As you know, when you signed up for the PayPal service you agreed to abide by the terms of the PayPal User Agreement. The Legal Disputes section of the agreement (Section 14 requires that claims of $10,000 or less be resolved through binding arbitration or by filing a lawsuit in a court of competent jurisdiction in Santa Clara County, California . Arbitration may be conducted by telephone, on-line and/or based solely upon written submissions. A link to the User Agreement is below. If you opt to pursue your claim via arbitration, then you can send your arbitration demand to the following address: PayPal Inc . Attn: Legal Department 2211 North First Street San Jose, CA 95131 For further information, please consult the PayPal User Agreement: https://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/ua/ua-outside All third party complaints will be addressed by PayPal upon receipt. Sincerely, Vanessa Executive Escalations PayPal, an eBay Company Original Message Follows: ------------------------ Please be advised that I have has adverse action taken against me for an account that is not mine. I am asking that the limitations against my account, k_s@att.net be lifted immediately, and the other account be deleted from your system for Identity Theft . As of ##/##/####, a supervisor was able to determine that only one piece of information, my Social Security Number was linking the # accounts. Failure to remove the limitations on account k_satt.net and supply me with the evidence that the # accounts are linked, in writing, in accordance to the Fair Credit Reporting Act will result in a law suit being filed in Federal Court. The email confirming submission of the complaint to the Federal Trade Commission is below. Complaint SubmittedThank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is:######## Here are links to the publications you may find useful: HOW TO RIGHT A WRONG (SEPTEMBER ####) If you want to update your information or have any questions, please call our Consumer Response Center, #-###-FTC-HELP. Keep your reference number handy
Re: Federal Trade Commision Complaint (KMM149188091I96L0KM) :ppk1
Friday, November 27, 2009 4:43 AM
From:
This sender is DomainKeys verified
"crme@paypal.com" <crme@paypal.com>
View contact details
To:
"Keith S <k_s@att.net>
Dear Keith S, Thank you for contacting PayPal . Please note that we will respond to any inquiry we receive from any group or agency you wish to contact. Also, as previously explained, a subpoena is required for additional information can be released. Please contact your legal advisor regarding that process. We do not have any new or additional information to provide to you as we have answered these questions previously. Sincerely, Leslie Executive Escalations PayPal, an eBay Company Original Message Follows: ------------------------ I have never had either email address and have never held any other accounts with your company. Despite the user agreement, when a Federal Law is violated, it supercedes any state laws and contracts, unless the Federal Law provides for the state law to take control. To date all of the evidence that you have shown, is not in conjunction with the Federal Fair Credit Reporting Act . I am seeking at least the postal addresses listed on these accounts. I have supplied you with an affidavit certifying the account is not mine, as well as supplied your company with my lease that is still in full effect and enforcement that was signed in January, ####. If the postal address is anything other than what is on that lease, then the account is not mine. I have already contacted Atlanta Police Department , and have been informed by them that they are not able to take any kind of report because the only information that I have are email addresses, and no other pertinent information for them to take the report at the desk, and forward it to a detective. I have also spoken with their detective unit, and have been assured that what was told to me at the front desk is their policy. Also, because I suspect the ID theft occurred in another district (Rhode Island) they do not have the jurisdiction to handle the complaint. I am on a fixed income and do not have the means to go to Rhode Island to file the complaint with a police department there, plus there is simply not enough information to go up there and deal with it. So without more information (such as postal address for the other # accounts) then I cannot even file the police reports to take care of it. The Federal Trade Commission Complaint will not be dismissed until you have provided me with adequate information to at least file the police report as no police department will take a complaint without know which jurisdiction the complaint needs to be filed. Therefore, since your company is claiming that I owe this money, it is your company's obligation to support such findings, to which point, you have failed to meet your burden of proof , and at this point, the case will be filed in Federal Court for the Northern District of Georgia on Monday, November ##, #### bright and early at #:##am Eastern. You have until then to send at least the postal addresses of firebug##@gmail.com and keithstud##@cs.com accounts to me, or face the maximum possible penalties allowed under Federal Law. Respectfully,Keith Studley --- On Fri, ##/##/##, crme@paypal.com < crme@paypal.com > wrote: From: crme@paypal.com < crme@paypal.com > Subject: Re: Federal Trade Commision Complaint (KMM#########I##L#KM) :ppk# To: "Keith S" < k_@att.net > Date: Friday, November ##, ####, #:## AM Dear Keith S, My name is Vanessa and I am a member of PayPal's Executive Escalations team along with Leslie. You contacted PayPal and requested additional information about a PayPal account you state is not associated with you. However, information registered on both accounts indicates that the accounts are linked and we have asked you to resolve the linked account. At this time, PayPal has discovered two negative balance Accounts linked to your Account registered under k_satt.net . As previously stated, the negative balances on both Accounts need to be resolved in order for your current limitation to be reviewed. The information on those Accounts is as follows: Your PayPal Account listed under the domain firebug##@gmail.com maintains a negative balance of $25.12, which is linked by exact financial information. Your PayPal Account listed under the domain keithstud##@cs.com maintains a negative balance of $101.39, which is linked by exact personal information. As you know, when you signed up for the PayPal service you agreed to abide by the terms of the PayPal User Agreement. The Legal Disputes section of the agreement (Section ## requires that claims of $10,000 or less be resolved through binding arbitration or by filing a lawsuit in a court of competent jurisdiction in Santa Clara County, California . Arbitration may be conducted by telephone, on-line and/or based solely upon written submissions. A link to the User Agreement is below. If you opt to pursue your claim via arbitration, then you can send your arbitration demand to the following address: PayPal Inc. Attn: Legal Department #### North First Street San Jose, CA ##### For further information, please consult the PayPal User Agreement: https://www.paypal.com/us/cgi-bin/webscr?cmd=p/gen/ua/ua-outside All third party complaints will be addressed by PayPal upon receipt. Sincerely, Vanessa Executive Escalations PayPal, an eBay Company Original Message Follows: ------------------------ Please be advised that I have has adverse action taken against me for an account that is not mine. I am asking that the limitations
against my account, k_satt.net be lifted immediately, and the other account be deleted from your system for Identity Theft . As of ##/##/####, a supervisor was able to determine that only one piece of information, my Social Security Number was linking the # accounts. Failure to
remove the limitations on account k_.net and supply me with the evidence that the # accounts are linked, in writing, in accordance to the Fair Credit Reporting Act will result in a law suit being filed in Federal Court. The email confirming submission of the complaint to the Federal Trade Commission is below. Complaint SubmittedThank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is:######## Here are links to the publications you may find useful: HOW TO RIGHT A WRONG (SEPTEMBER ####) If you want to update your information or have any questions, please call our Consumer Response Center, #-###-FTC-HELP. Keep your reference number handy I have already contacted the police, and they will not do anything without me having the postal address of the accounts. Pay Pal is refusing to give me that information so I can file the police report, and still has refused to supply me with the evidence that they have used in their investigation as required under the Fair Credit Reporting Act. I am not asking for a lot, I am only asking to see the supposed evidence that they have against me, and to date, they have none.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
2 Updates & Rebuttals
kstudley
Atlanta,Georgia,
United States of America
Filing a Police Report
#3Author of original report
Fri, November 27, 2009
Hi, as I stated in one of the emails to them, Atlanta Police Department refuses to take any report or talk with them unless I have the postal address for the accounts that are fraudulent. I do know that whatever evidence they have used to determine that these accounts are mine, is required to be given to me under the FCRA as it is an investigation that has found these accounts. I have already spoken with the US Attorney's Office, the Federal Trade Commission, the Attorney General's Office in Georgia and California, and all have said that because they are trying to collect a debt, by limiting my account, which the US Attorney in Georgia has stated, they are required to supply the evidence since they are in fact acting like a credit bureau.
Robert
Irvine,California,
U.S.A.
Perhaps this can help..
#3Consumer Comment
Fri, November 27, 2009
It was a bit hard to follow all of the e-mails but I think there are a couple of items that are the main issues.
First the Fair Credit Reporting Act does NOT allow you to gain information on an account that is not yours. So if you are claiming that the other account is not yours they legally can not give you this information without a court order(which they did mention). Taking them to court on this issue will only result in you loosing additional time and money to file the case. I am actually surprised that they gave you the e-mail address of one of the accounts.
The Fair Credit Reporting Act states is that what they post is valid and correct. So if they post the delinquent(?) account on your Credit Report you can dispute it to have it removed. However, they still do not have to tell you any information on the other account.
Unfortunately you have to meet them half-way. It seems that you are more concerned about having your status restored with them than the bigger issue of possible Identity Theft. It also does not appear that even though they requested it several times you had yet to provide them with an Identity Theft Report from the police(If you had then I just missed in in the several e-mails).
If you have not filed a report then it is going to be next to impossible to get any bank or creditor to take action on your request. This is why it is very important that you file an Identity Theft Report with your local Law Enforcement Agency. Not only that but you should place an Extended Fraud Alert on your Credit Reports(which is free but again you need that Identity Theft Report from the police).
You also need to run your Credit Report if you have not already. When you do you need to not only look at accounts that are open, but any Hard Inquiries that were made into your file. If you see additional things that are not yours, you have a much bigger issue you are going to have to deal with.