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  • Report:  #1440911

Complaint Review: PAYLESS AUTO RENTAL

PAYLESS AUTO RENTAL UNWANTED CHARGES ORLANDO FLORIDA

  • Reported By:
    dolores — LIVINGSTON MANOR NY United States
  • Submitted:
    Mon, April 30, 2018
  • Updated:
    Mon, April 30, 2018
  • PAYLESS AUTO RENTAL
    ORLANDO AIRPORT
    ORLANDO , FLORIDA
    United States
  • Phone:
  • Category:

I reserved a rental car online for quoted 209.81 for pick up and drop off at Orlando Intl. airport. my flight was delayed and it was almost midnight when I picked up my reserved car. I told the attendant when I picked up the car I did not want any extras or optional services. I was very clear about this. I was handed a barely legible contract and asked to sign in 5 circled locations. The next day at my destination in Melbourne Beach I noticed on my carbon copy they had charged me 5.99/day for some sort of internet/radio service a total of 53.91 + tax. After repeated calls to payless (I was never able to contact anyone at the airport) I was told to drive the car back to Orlando Airport 75 miles, and have them disconnect the service. I told them that was not possible I needed the car for a function to attend and called my credit card which told me to contact them when the charge was posted. My credit company removed the charge and gave me 53.91 (I ate the tax). Payless no keeps sending me threatening credit notices. I have told them they need to contact my credit card company. The last one told me I would lose my rental privileges. Like I would rent from them again. Dolores W. Livingston Manor NY

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