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  • Report:  #1387807

Complaint Review: Payless Car Renr

Payless Car Rental Car rental company charged over 400.00 of an alleged lost key that was never lost since how the car be returned without a key. Payless Car Rental

  • Reported By:
    Tesi — San Juan Delaware Puerto Rico
  • Submitted:
    Mon, July 24, 2017
  • Updated:
    Mon, July 24, 2017

 We rented a car in Fort Lauderdale Airport July 10,2017 and returned vehicle July 12,3017 to same location. Upon returning the car I received the receipt for 199.14, On July 21 a charge on my card is made by Payless Car Rental for an additional $400.00. I began my inquiry with them and they sent me an email with an ereceipt and a statement of a lost key. I returned the communication stating there was no lost key since the car was returned with the sole key issued to me. I am now waiting for the bank and Payless to solve this. It is abusive and disappointing to end my stay in Ft Lauderdale like this.

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