Complaint Review: Payless car rental

 I entered my information online and was quoted $163 a week for a Nissan Versa. I tried to call the office bc I had a few questions and if they would come pick me up bc I was 3 miles from the office. I called for a half hour never got a person or even an answering machine. I show up Saturday about 1pm in the afternoon the place is packed and they have only 1 employee checking people in. Red flags right there. I ended up needing the car for an extra week so I tried to call the office and again, no answer, no answering machine. So when I get there the following Saturday around noon it's packed with only 1 person working. When I get up to the front the young man tells me there was no need to come in and I could have done this over the phone!!! I had the car for 2 weeks and a day. When I walked out of the building my bill was $455. I did use their ezpass and went through 1 day of tolls which was $24. So I expected my bill to be alittle higher than the original quote. I checked my credit card the next day and they had charged me $671! I immediately called them and it took them 3 days to get me an itemized receipt. Basically F**k this company. They are cheats and will swindle you. Don't delete your quote emails!