Payless Rental Car Augusta, Ga UNACCEPTABLE, No FLuid in the windshield Wipers, One wiper didn't work, The smell gave us a soar throat. The tried to cover up with freshner of some kind but made it worse. Very dirty inside and when contacted about this all they did was say they were sorry. It rained and we had no wipers on one side no fluid. Augusta, Ga Airport location Georgia
We rented a car from Payless Car Rental in Augusta, Ga Airport Location. It was urgent, my husband needed to get home. This car was not serviced in between rentals. It had no windshield wiper fluid, one wiper blade didn't work and the car was so nasty. The snell gave my husband a soar throat. It was like someone had smoked inside and then left the window down, it got wet and dried that way. Try to imagine smelling that for 5 long hours each way. We contacted the company and I received an email say they were sorry. That is it. I was a Travel Agent for most of my working life and I would not recommend this company to anyone. I worked for Budget while in school to be an agent and I can tell you that they would have contacted by phone the client and asked what they could do to make it right. This company could care less how you feel, it's all about the money. As a Travel professional, I suggest you not rent from them or at the very least Check out the vehicle completely front to back inside and out to be sure everything works properly before you sign or drive off the lot with a rental from this company. Just don't rent is my suggestion from Payless. You will regret it!!