Complaint Review: Paypal

I had used Ebay in the past, in fact from the beginning. I always accepted checks, money orders and then Ebay introduced Paypal. The relationship advanced much further than that, Ebay bought the Paypal business! Then, of course, what followed was pure manipulation. Ebay changed their requirements of payment 'for the safety of the Ebay community' and forced you to accept Paypal payments. This manimpulation was done soley with the intent of 'double-dipping' their business. Ebay gets paid on every end.

I sold many items via Ebay and usually had people contact me to purchase collectibles because they had seen previous auctions ads. One such occurence has left me with a $3,000 deficit because Paypal charged back my account.

The collectibles I sold were two one-ounce gold piece. Someone had emailed me from Japan wishing to purchase the gold. I should point out it is not unusual for people outside the United States to purchase gold and silver in these difficult financial times. Paper money is becoming worthless and obsolete.

I had sold many of the one-ounce gold pieces previously but this was the first time outside the country (Japan). I thought I would have to take many precautions to be safe. I didn't know I would have to take precautions against Paypal.

I sold the item and it was paid for. Paypal sent me an email verifying the transaction was complete. They did hold the funds a few days until I got this verification. I emailed the buyer, Idejuki Tanada, that it was my policy to clear the funds; send them to my bank; withdraw the funds to make sure we're dealing with 'real money' and not just some wire transfer.

I did all of the above. After taking what I thought was every precaution, I mailed the item Federal Express to Japan. I still have original mail documentation.  After the item was received, about a week passed and I received an email from Paypal. They were reversing the charge, claiming the credit card company would not pay. Card company said the card was used without consent and/or stolen.  Paypal said they would do everything to 'stand behind me'. I said I expected that as I am an eleven-year customer.

Needless to say, they explained chargebacks are my fault. I responded with, 'who is responsible for the card? If it was not reported stolen prior to alleged false use, the card bearer should be responsible'. They couldn't even tell me which credit card company it was. So much for 'being in my corner'.  

Because of Paypal's neglect of telling me the purchase was verified, my account remains at -$3034. They have sent it to a collection agency and are trying to harass the money out of me.

Going forward, I can not use Ebay because the two companies are tied together.

Paypal and Ebay have joined hands to ripoff many people. Ebay is not what it once was, 'the world's largest garage sale'. 

I would like to hear from anyone else who has been charged back a significant amount of money, as I have. There is a website, (((ROR redacted))) dedicated to more ripoffs. Where's the class action suit? 

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.