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  • Report:  #9906

Complaint Review: Paypal

Paypal.com Denies Reimbursement of Erroneous Overpayment

  • Reported By:
    Olathe KS
  • Submitted:
    Sun, December 23, 2001
  • Updated:
    Sun, December 23, 2001
  • Paypal
    P.O.Box 45950
    Omaha, Nebraska
    U.S.A.
  • Phone:
    1-888-221-1161
  • Category:

A buyer of one of my Ebay auctions erroneously overpaid me thru Paypal services. His bill was $43.89. He paid $4,389.00. I called Paypal for instructions to correct this AND to be reimbursed the $127.58 Paypal transaction fee. I followed Paypal's customer service rep.s' instructions, only to find out 2 weeks later, her instructions were wrong resulting with me eating the $127.58 transaction fee! What a RIP OFF!

I have called Paypal 5 times, I have talked to a person in management. Their employees cannot give me a valid reason for the denied reimbursement, they do not stand behind their employees, they simply do not care about their customers! Please SOMEONE ... I need help to get my money back!

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