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  • Report:  #1463558

Complaint Review: paypal.com

paypal.com Kris, Nan mix up my accounts California North San Jose Innovation District of San Jose

  • Reported By:
    nadia — Bayville United States
  • Submitted:
    Thu, October 04, 2018
  • Updated:
    Thu, October 04, 2018
  • paypal.com
    North San Jose Innovation
    California, North San Jose Innovation District of San Jose
    United States
  • Phone:
    1 888 221 1161
  • Category:

Paypal company has  agents who is not able to help , even though they make a mistake. Spend all day to get that help every time wait about one hour to wait for a contact . One lady didn't speak English very well, not easy to understant her name Nan ( 16.59 pm) I hung up, she was rode. She didn't able to listen, I asked to talk to manager, she didn't contact me. Kris also hear just himself . Only one lady understand my problem and was ready to help but I was disconected somehow at the end of the conversation, so we didn't finish. Sad.

Ebay company sent the invoice to paypal to the right account : klugernadi but paypal made charge cookienadia for that reason I got a collector's letter, I sell nothing from that account.  I got my invoice infront of me but he said it's ebay did that mistake. I talk to ebay 2 hours before paypal and lady( accounter) told me where I able to see the invoice. Look at the picture. It was a fee from ebay. She did everything right.

Paypal agants don't work good.

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