Complaint Review: Paypal

On October 5, I logged into my paypal account to transfer the money into my bank account, only to find out it has been limited. I called them and they instructed me to complete on the steps on the "checklist." I faxed all the documents they were asking for.

After faxing it four times, they finally got them. I still haven't been able to get my money, after countless hours on the phone and still getting no answer as to why it was limited in the first place. The best they were able to come up with so far, is my account is linked to another account with an @aol.com address. Wow, that really narrows things down. I don't even have aol.

I contacted an attorney in California, who is interested and is currently suing them anyhow for something different. He instructed me to send them a certified letter and they have 20 days to unfreeze my account. If anyone else would be interested in this attorney, give them a call in California. The more people who complain, the better.

Kathryn
Lebanon, Pennsylvania
U.S.A.