Complaint Review: PAYPAL

BEING ONE OF THE MANY MANY REPORTS TO HOW AWFUL PAYPAL IS

THERE ARE SO MANY AWFUL THINGS THIS COMPANY DOES IT MAKES ME WONDER HOW THEY ARE LEGAL IN THE US.

heres examples of horrible things Paypal has done to me as a seller and as a buyer

1.) As a seller i have experienced:

Paypal Holds funds for 21 days or longer and you have to ship the item out first:
But when the funds for items you are selling are $800-900 dollars and you have to ship the items out internationally, and your shipping out more than one item, shipping fees can get very very high. so $35 shipping for 5 items equals $175, i had to pay that out of pocket while pay pal hold 100% of the funds these buyers paid for my items. Then if no positive feedback they hold your funds for 21 days!!

2.) A dress of mine was up for auction on ebay and sold, but unfortunately item was later damaged, I could not refund the buyer because paypal had my funds they paid me with on hold, and told me to ship the item. but i could not because item was damaged, so i emailed Paypal, and got no response, told buyer to email paypal and no luck only reply we both got was an automated one. There for I asked the buyer to file for dispute and in the dispute i will write and ask paypal to refund the buyer! How complicated is this? After all is resolved and buyer received refund, paypal put a hold on my acct, because now they suspect suspicious activity??? I called to ask why, and they stated it was because of that dispute about the dress. But i asked the buyer to dispute because I could not refund her any other way. I was out ebay listing fees, Final insert fee, a confused angry buyer, and strikes against me when I just wanted to refund the buyer?????

2.) As Buyer i have experienced:

Paypal states you can buy safely on ebay, thats complete BS

I recently bought a Moncler Coat Size-1; Quincy coat from ebay member ingresso_libero
I never received the item and this person suddenly is not an ebay member, i filed dispute, and still no response from the seller, paypal sent me this letter as a resolution

Dear ,

After careful review, we have concluded our investigation of the Buyer Complaint described below.

We have decided in your favor, however, we were unable to recover any funds from the seller's account. As stated in the PayPal User Agreement, recovery of funds associated with a Buyer Complaint cannot be
guaranteed.

Please know that we will make our best effort to recover the funds in question if they become available in the seller's account in the future and will take appropriate action against the seller. Such action may include issuing a warning, a temporary restriction, or terminating the account. Keep in mind that PayPal uses a number of factors to determine when to take action, including member complaints. Due to privacy laws,
we cannot discuss the details of any action taken. We hope you understand our policy and that it assures you that you are safe using PayPal.


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Transaction Details
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Seller's Name: roland marcelli
Seller's Email: servizimarineri@gmail.com
Seller's Transaction ID: 3GX900106D813312N

Transaction Date:
Transaction Amount: -$500.00 USD
Your Transaction ID: 8Y797303GP878841K
Case Number: PP-692-944-123

Buyer's Transaction ID: 8Y797303GP878841K



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What to Do Next
-----------------------------------

This case is now closed. No further action is required by you at this time.


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Other Details
-----------------------------------

To make sure future transactions proceed smoothly, we suggest you visit the PayPal site and click the Security Center link located at the bottom of any page. There you will find tips on how to avoid fraudulent sellers
in the "Fraud Prevention Tips for Buyers" section.

Sincerely,
PayPal
Protection Services Department


Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click the Help link in the top right corner of any PayPal
page.

i was at $500.00 loss and no item was ever shipped to me!!!! and they say they hold funds for 21 days for what if NOT to protect the BUYER in these situations????

My Seller ACCT is also on hold due to suspicious activity and there reason is because i have too many buyer complaints my FEEDBACK SCORE if 100% as a buyer and yet they have $867.00 of my money on hold and NOw they are stating they want to end the relationship between me and pay and ebay, BUT THEY ARE HOLD ON TO THE $867.00 FOR 180 DAYS OR LONGER !!

Below is my ebay feedback profile score and EBAYS letter to me. it makes No sense why they hold your money!!!!





MC008 SNPD NOTICE: Restricted Account -



Hello XXX,

We regret to inform you that your eBay account has been restricted from selling on eBay for violation of our Seller Non-Performance policy.

Our records show that you generate an unacceptably high level of buyer dissatisfaction in transactions in this account. Based upon input from the buyers who have transacted with you, this account falls into the bottom 1 percent of all eBay sellers with regard to buyer satisfaction.

BUT HERE IS MY CURRENT FEEDBACK SCORE!!
917iheartclothes1984 ( 41)
Positive Feedback (last 12 months): 100%

please check ebay if you want proof!

............................................

They I get this letter from PAYPAL

Dear XXX,

Every business must balance its exposure to risk with its business goals.
At this time, we are not comfortable with the amount of risk your business exposes itself to. We would like to begin the process of ending our relationship in a manner that is least disruptive to your business.

In addition, your related eBay account will remain closed due to this current PayPal action.

Please log in to your PayPal account and fill out the Limited Account Access form to let us know what to do with the funds remaining in your PayPal account.



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Disbursement Options
-----------------------------------

1. Your remaining account balance can be used to provide refunds to your buyers (if applicable).

If you choose to provide refunds to your buyers, please provide a list of transaction IDs for the buyers that you would like to refund.

OR

2. Your remaining funds will be held in your PayPal account for 180 days from the date your account was limited. After 180 days, you will be notified via email about how to receive your remaining funds.

We thank you for your prompt attention to this matter and regret any inconvenience this may cause.

Sincerely,
Jacob
PayPal Account Review


THEY ARE NOT GIVING ME MY REMAINING FUNDS THEY ARE HOLDING IT FOR 180 DAYS!! AND MAYBE I WILL GET IT BACK??


GO TO PAYPALSUCKS to review AND EDUCATE YOURSELF ABOUT THIS GREEDY ABOVE THE LAW COMPANY!~~~~~~



Ilovelife
spanish fork, Utah
U.S.A.

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