PayPal Inc. PayPal has my money hostage! Omaha Nebraska
I have been with Ebay and paypal on and off for four years. I would buy occasionally and I would sell. I was also a victim of fraud through ebay when I first started with them. having to change my bank accounts and stop my visa. That was very stressful. But nothing like what I am about to tell you. On Friday March 7th,2008 I posted on Ebay IPhones and Prada cell phones, that I bought from an International course. One that I had been trading with for years. Well I received 14 sales, the bid was over on Thurday 3/13. I sent all my invoices out and on Friday the 14th I transferred some of the money over for shipping cost and to reorder more phones. Relisted some of the phones back up on ebay. on Monday 3/17 I went into my account only to find that my account on ebay had been suspended and went to Paypal and there is a "Limited Account Access" on my account. Their reason for this was that I needed to prove my Identity, (after four years with them?) send proof of shipping tracking#'s 6 out of the 14 sales the other 8 were not able to pay due to the Limited Account Access hold ( I lost $4288.00) they also wanted proof of who my supplier is. I senmt all the tracing#'s, along with everything they asked for and more. And as of today 3/30/2008 they sent me an email stating that "Every business must balance its exposure to risk with its business goals. At this time, we are not comfortable with the amount of risk your business exposes itself to. We would like to begin the process of ending our relationship in a manner that is least disruptive to your business." and that the money remaining in my account which is $791.88 these are my options.
1. Your remaining account balance can be used to provide refunds to your buyers (if applicable).
If you choose to provide refunds to your buyers, please provide a list of transaction IDs for the buyers that you would like to refund.
2. Your remaining funds will be held in your PayPal account for 180 days from the date your account was limited. After 180 days, you will be notified via email about how to receive your remaining funds.
What do I do I have sent email after email..
Well thank you for your time.
Candace
Woodlyn, Pennsylvania
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
8 Updates & Rebuttals
Larry
Phoenix,Arizona,
U.S.A.
Was it fake?
#9Consumer Comment
Mon, March 31, 2008
You have a history of selling non-electronic and non-branded merchandise. You suddenly show up with tons of name-brand electronics. You offer nothing that would prove the authenticity of the merchandise that you offered. Yes, you may have purchased merchandise that said IPhone and Prada but the issue is whether those companies authorized their manufacture and sale. If your mysterious sources have a history of supplying fake merchandise, eBay and Paypal are going to close the book on you no matter how many invoices you supply.
Candace
Woodlyn,Pennsylvania,
U.S.A.
Please allow me to reiterate!
#9Author of original report
Mon, March 31, 2008
I lived in Au for three years and sold Dirt Bikes and household items out door garden product, on ebay.. I also bought merchandise from ebay. I was not new to selling and my international supplier was the same person that I had used for the past four years. My phones were legitimate and I sent proof to them just as they asked for. I also bought my prada's from a US sourse.. So clearly you can see that this was and is prejudice bull crap. It is clear to me that Ebay does not want to see a small business succeed, especially one that may prevent sells from going to there Power sellers that may be offering the same product. No this is wrong doing.
Candace
Woodlyn,Pennsylvania,
U.S.A.
Please allow me to reiterate!
#9Author of original report
Mon, March 31, 2008
I lived in Au for three years and sold Dirt Bikes and household items out door garden product, on ebay.. I also bought merchandise from ebay. I was not new to selling and my international supplier was the same person that I had used for the past four years. My phones were legitimate and I sent proof to them just as they asked for. I also bought my prada's from a US sourse.. So clearly you can see that this was and is prejudice bull crap. It is clear to me that Ebay does not want to see a small business succeed, especially one that may prevent sells from going to there Power sellers that may be offering the same product. No this is wrong doing.
Candace
Woodlyn,Pennsylvania,
U.S.A.
Please allow me to reiterate!
#9Author of original report
Mon, March 31, 2008
I lived in Au for three years and sold Dirt Bikes and household items out door garden product, on ebay.. I also bought merchandise from ebay. I was not new to selling and my international supplier was the same person that I had used for the past four years. My phones were legitimate and I sent proof to them just as they asked for. I also bought my prada's from a US sourse.. So clearly you can see that this was and is prejudice bull crap. It is clear to me that Ebay does not want to see a small business succeed, especially one that may prevent sells from going to there Power sellers that may be offering the same product. No this is wrong doing.
Candace
Woodlyn,Pennsylvania,
U.S.A.
Please allow me to reiterate!
#9Author of original report
Mon, March 31, 2008
I lived in Au for three years and sold Dirt Bikes and household items out door garden product, on ebay.. I also bought merchandise from ebay. I was not new to selling and my international supplier was the same person that I had used for the past four years. My phones were legitimate and I sent proof to them just as they asked for. I also bought my prada's from a US sourse.. So clearly you can see that this was and is prejudice bull crap. It is clear to me that Ebay does not want to see a small business succeed, especially one that may prevent sells from going to there Power sellers that may be offering the same product. No this is wrong doing.
Larry
Phoenix,Arizona,
U.S.A.
Why they did what they did
#9Consumer Comment
Mon, March 31, 2008
Here is the problem from Paypal's point of view:
A person who has used Paypal "on and off" suddenly offers at least 14 high-dollar cell phones for sale at once. You are a past victim of fraud, so how does Paypal know this time it really is you and not someone running another scam using your identity?
Then there is the merchandise itself. You indicated that the phones came from some unnamed international source. These are hot-ticket items and cheap overseas knock-offs are readily available. If your merchandise is fake then eBay and Paypal are on the hook to refund to your buyers. d**n right they are going to put a hold on your account until you can authenticate the merchandise and prove that you really do have the inventory on hand to fill all the sales.
It appears that eBay and Paypal have already decided that your goods are not legitimate and do not wish you to offer your merchandise on their site.
I am not a big fan of the way that eBay and Paypal conduct their businesses, but if I were in their shoes in this situation I too would be wary of what you offered.
Edgeman
Chico,California,
U.S.A.
It sounds like...
#9Consumer Suggestion
Mon, March 31, 2008
Paypal believes one or both of the following:
That you may have other Paypal accounts that have unresolved issues.
***OR***
They believe that your phones were stolen merchandise.
If you can't resolve this with them you should speak to an attorney.
Vince
Carmichael,California,
U.S.A.
Paypal Probably Overeacted
#9Consumer Suggestion
Mon, March 31, 2008
I suspect Paypal is getting hammered pretty badly, especially in the case of the fraudulent "wholesale list" scams. You appear to be an honest seller but it's easy to see why a Paypal computer may have flagged you. I assume you are seller onquetechnology and, if so, the pattern of being a buyer only for several years then being a high dollar seller starting last month would cause a the computer to flag you. Even though you may be honest, Paypal could still get stuck if your supplier takes your money and disappears. It's unfortunate that dishonest sellers like the "wholesale list" frauds and "drop-shippers" who eventually take the money and run make life more difficult for the rest of us, but it's simply a fact of life.