Complaint Review: PayPal

This is the second time PayPal.com has done this to me. I suspect they are doing the same thing to millions of users around the world. I opened a new PayPal account and sent funds to it from an existing PayPal account. The new account was immediately seized by PayPal corporate and I was notified that my account was "limited" until I provided requested documents. This action allowed PayPal to seize my funds, preventing me from doing business on eBay and even stopping me from closing the new account. The thousands of dollars I put into that account has been stuck in limbo now for 20 days. Even though I provided the necessary documents (drivers license, passport, bank statements, etc. in a timely manner, and PayPal acknowledged that I fulfilled all requirements for the limited freeze to be lifted, they continue to hold my account and my money hostage. They have ingored 13 emails I have sent them over the last 2 weeks, voilating their stated policy of answering concerns within 24 - 72 hours and violating their own TOS. Imagine if PayPal is doing this on a global scale, picking cash heavy accounts then seizing and holding the funds illegitimently, interest they are earning on our money may amount to millions of dollars a year! I wonder if the federal government is aware of this deceptive, predatory and borderline illegal practice of holding consumer funds hostage well after their right to? If your funds have been held hostage, please add a comment here. I smell a possiblity of a class action suit arising from this abuse.