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  • Report:  #618791

Complaint Review: PayPal

PayPal PAYPAL un-authorized use of my account , Internet

  • Reported By:
    Tom — Illinois United States of America
  • Submitted:
    Tue, June 29, 2010
  • Updated:
    Thu, July 01, 2010

I subscribed on 09/09 to do business with Nimitech ltd for 5 days only and if I liked it, to continue for $99.90 each month. I did not like it and I canceled my subscription, however it was out sidethe 5 day free look. I paid the first month and canceled my subscription. PayPal records show that I had my subscription canceled. Then, on 12/03/09 PayPal paid $99.90 to Nimitech ltd using my cash and credit card. I informed PayPal that the payment was not authorized and asked a reversal of payment. So far, PayPal has refused to reverse the un-authorized payments and has continued to charge my account. It seems that PayPal has pocketed the money without paying anything to Nimitech ltd. Because on 12/03/09 I did not have a contract with Nimitech ltd.

4 Updates & Rebuttals


Ronny g

North hollywood,
California,
USA

In agreement..

#5Consumer Comment

Thu, July 01, 2010

Yes, seems Robert and I are in agreement. Now while I have been known to respond to complaints against PayPal to defend them, I would not do this if the report actually concluded PayPal has used any deception, manipulations or fraud in order to charge their customers any fees.

Robert does state.."and this is one case where the issue is not with Paypal"

What I am waiting to see is "one" case against PayPal lodged here where the issue actually was with PayPal.

Now although I admit to responding to many complaints against banks where I defend the customer, I also admit where the customers are at fault, and if the bank actually did nothing wrong. Or I simply do not respond to the report.

PayPal is not a bank, they are essentially a "middle man" if you will, or a service that can help protect online purchases. Are there any reports here or anywhere that conclude with merit that paypal has charged any fees unjustly, or due to honest customer error?

Most or perhaps all of the complaints I have read are extremely easy to debunk. Now I will say that PayPal can be difficult to deal with if there is an issue, as most customer service reps these days are outsourced to India or lord knows where and there are language barriers and mistakes are made, but there is a BIG difference between a bank that consumers have come to rely, trust and depend on (or so we thought) for centuries, vs a relatively new e-commerce business that does not decieve and manipulate for the sole purpose of fleecing their customers due to accounting errors. If PayPal has done this it has yet to be proven to me. Personally I enjoy instant payments and the protection which for me, has worked.


Edgeman

Chico,
California,
U.S.A.

Suspicious report...

#5General Comment

Wed, June 30, 2010

Some of the wording in this report is identical to a similar report filed six months ago. While the user names and locations are different, I think it is obvious that the wording is too similar to be a coincidence.

Check out RipOffReport #545770


Robert

Irvine,
California,
U.S.A.

Something is very strange..

#5Consumer Comment

Wed, June 30, 2010

This is a VERY similar report to another one that was posted at the end of 2009, and has some similarities that is hard to think that two different people would come up with.

http://www.ripoffreport.com/home-based-business/paypal/paypal-un-authorized-use-of-m-3825c.htm

While I am not saying that this is a fake report, it also seems like there is something else going on, and this is one case where the issue is not with Paypal.

One key thing is that both reports state that "Paypal records show that I had my subscription canceled."

Now, unless I am missing something PayPal(or any other real credit card) does not know when you cancel something.  That is between the account holder and merchant.  So why would PayPal showed that the OP canceled a subscription?

 

 


Ronny g

North hollywood,
California,
USA

What?

#5Consumer Comment

Wed, June 30, 2010

You think PayPal pocketed the money? I don't think so, this is not how PayPal makes it's money.

You CLEARLY state you had 5 days to decide, and then wanted a refund outside of the free 5 day look.

I tried to do an internet search for Nimitech LTD and nothing comes up other then some domain name set to expire soon.

I think this Nimitech has "tech"en your money and ran. This is going back like 8-9 months ago..when did you lodge a dispute with PayPal? You know you only have 45 days to lodge a dispute, and it has to be for tangible goods. You still may have had a chance to win a dispute but you can't wait months and months. The money is LONG gone and it seems the company no longer even exists. I can't even do an internet search to figure out what this company was offering or what they did or sold.

Now if PayPal is charging your account to a company that does not exist and will not reverse the charges, then yes, they are conducting fraudulent activity. But you need to post some documentation or the report is worthless. I have NEVER heard of PayPal charging money to a customers account to a company that does not exist..it is not a rational complaint.

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