Paypower Paypower or Metabank is a ripoff. They rip consumers off a little at a time or very unoticed. per charge and monthly transactions. Decline many transactions and even will charge for monthly maintainance. Be aware of all transactions. Pleasanton , Internet
I am hoping this issue is resolved so no one else has to experience the same experience that I have. This company declines many transactions and then the transactions still appear on my statement. This is an online company so you really are at the mercy of the bank itself which is called Meta Bank. This company holds many of the reload visas for consumers who wish to give a gift or want to use for transactions that require payment by Visa. The other complaint is my funds keep disappearing. The company will charge for the reloadable card and per transaction and charge a montly service fee. If I have any funds at all left on my card and dont use the card. This is why America is having so many issues; from companies that continually rip off consumers.
Respectfully,
Unaware
2 Updates & Rebuttals
Unaware
sunnyvale,California,
United States of America
My response to Paypower Representative
#3Author of original report
Sat, November 12, 2011
Thank you for replying with an actual email address to direct my comments. It would have been nice to have an email address from the begining so I could express my frustration with your company and it's representatives. I have sent an email regarding my complaint and have not received a phone call that your company's representative(s) promissed.
I contacted your company on the 3rd of November; repeatedly I was promissed a follow-up call within 1 to 2 days. Later was corrected to 1-2 business days. My complaint was elevated to your second level which according to my conversation with Level Two Management was to be resolved immediately. Unfortunately I am still waiting for someone to call me.
Again I am hoping that no one else goes through the channels and hightened frustration that I have gone through.
Regards,
Unaware
PayPower
United States of AmericaPayPower
#3UPDATE Employee
Mon, November 07, 2011
We apologize for any inconvenience you have experienced with PayPower. Please email cs@blackhawk-net.com so we can assist you.