Complaint Review: Payza

I made my payza account a few months ago,  And I had $37USD in it.  I wanted to withdraw my money, so I requested a check,  It said it would be, "Sent in 1-2 business days". But here I am weeks later and I haven't gotten it. I submitted 2 tickets, about a week apart, Nether of them where ever fallowed up on,  The transaction is listed as "Completed" and I'm out of my money.

It may not seem like much to anyone else, But I don't do a lot of spending online.  And I've had bad experiences with Paypal,  But nothing like Payza, I worked hard to earn that money through online services and now Payza decided to make it disappear and ignore me.  I wan't my money back.  I don't want to take drastic measures. Also address on my account is the correct address.

Reference Number: B4980-844EC-5D312