Complaint Review: PC City USA pccityusa.com DBA Richtek Computer

I found a link to this store through a google product search for an external DVD drive. The deal was good, and the site looked very legit (shipping and return policies, contact info, UPS traking link, clean layout, linked to Yahoo! shopping, etc...). I placed my order in 8/7/06, and was pleased to see a conformation email within an hour.

After the conformation email, it all turned into a nightmare. When the order # was entered into the site's tracking link, it took me to a UPS page saying "no orders match your request". I tried both phone numbers on the page, and found they are both disconnected. None of the emails I sent were replied to. I searched their reviews on Yahoo! shopping t just to find that many people have had similar experiences to mine.

I am now out $80, and have nothing but embarrassment and frustration to show for it. Avoid this shop, and always look into any merchant before paying.

Jared
Rocklin, California
U.S.A.