Complaint Review: PC-Cleaner XSpy & Premium Support

Began seeing a yellow triangle with an exclamation mark in the center, warning me of some sort of threat. Upon clicking it, a window pops up which said I had a virus. To fix it I needed PC-Cleaner, whose window pops up and which I can purchase for $39.95. It never worked and I still can't get the warning triangle in my toolbar to go away, nor the window's with virus alerts.

It's obviously a scam to scare you into buying software (which doesn't work anyway). Also I was debited for a total of $94.95 by something called BILLINGSVC.COM 2063579 and another debit for $69.05 by BILLINGSVC.COM 2063579.

Then I received two e-mails from support@ultimatepayment.com confirming my purchases. I sent return e-mails two days later stating I didn't want the product and to stop payment immediately. No answer yet. When trying to call (800 467-1067), I waited 16 minutes in the queue, only to be told they couldn't take any more calls and to call back later. How strange, don't you think?

I am angry and embarrassed that I was scammed to the tune of $165 for nothing. However, I submit this report so that, hopefully it may help stop this scam and creat some justice in this sort of thing.

Carl
San Antonio, Texas
U.S.A.