Report: #84948

Complaint Review: PC DOCTOR ON CALL

PC DOCTOR ON CALL don't fall for this one it totally screws up your pc but first it takes your money I had to do a total restore just to be able to access the internet VALRICA Florida

Reported By:

— SALISBURY Maryland
Submitted:

Tue, March 23, 2004
Updated:

Thu, April 01, 2004

PC DOCTOR ON CALL

1722 SHADY LEAF DRIVE81

VALRICA, Florida

U.S.A.
Phone:

813-661-4530
Category:

Computer Software

*Author of original report: my rip-off report was unfounded *Author of original report: my rip-off report was unfounded

I downloaded their free version, surprise , it found over 300 "problems", so then you think, i have get this fixed asap.

Next you end up paying $30.00 to have these fixed.
after it "fixes" those 300+ problems(takes approx. 45 sec) it then instructs you to run it again. this is where it really screws up your system. it installs aol programs, configures your system incorrectly, (if you have xp, it configures windows 98).

This really does a number on your pc. The only solution is to restore beyond the install point, which, then you don't want to re-install this mess. So you're out $29.95, then you call them & they don't answer, or put on hold forever.

Then you end up here, after wasting all night, trying to get your pc straight.

Next move is trying to get your money back, good luck!!

Roy
SALISBURY, Maryland
U.S.A.

2 Updates & Rebuttals

Roy A.Harvey sr.

SALISBURY,
Maryland,
U.S.A.

my rip-off report was unfounded

#3Author of original report

Thu, April 01, 2004

I have been contacted by John Bryson & have been
refunded the total price of their product, namely
PC doctor oncall. After a lengthly conversation with Mr. Bryson ,I have concluded that his

business is legitimate, & I have very possibly made an error in my rip-off report. I simply didn't allow PC DOCTOR ample time to respond to my

problem. I therfore am rebutting my rip-off
report, as I have been re-imbursed in full by this company.

Thanks,