PC Richard & Son Stood Me Up for Installation Service NY, New York
Bought a television Saturday. Had trouble connecting it. Called Tuesday to make appointment with installation professional for Wednesday evening (and was put on hold three times!). Left work early even though I had a lot to finish up before the holiday weekend.
No one showed up Wednesday evening, so I called the store to follow up (and was put on hold twice). The clerk said there was no record of my appointment. I said I might pursue a refund. The clerk got mad and hung up on me.
This store wasted my time! Next time I'll go to (((competitor's name redacted)))!
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