PCCare247 Norton Reached India rep using scare tactics to sell me virus protection Internet
Kept getting an error message saying that Norton Confidential Plug-in was not responsive. Called Norton to receive assistance with the problem.
When I dialed Norton Internet Security, I reached a person from India who accessed my computer remotely and showed me all of my computer errors - including a Trojan virus. Scared me into purchasing a Virus protection package - which had to be purchased before he would "fix" my computer. My credit card company would not complete the charge - so while I had "Norton" on line, I used another computer to check the company with whom I was being billed - PCCare247 - it showed numerous ripoff reports.
Ended up closing my credit card because I had given him that info. He tried calling me back several times, I never answered.
Fixed the problem myself - using Chrome tools so the error message would not appear.
I do not have a Trojan virus - ran Norton - computer is fine.
I tried calling Norton again to report the ripoff attempt - reached another person from India who immediately tried selling me a virus program.
It makes me feel very uneasy using a Norton product.