Peach Direct ripoff Mahwa New Jersey
4 months ago my wife took advantage of a credit offer to purchase a 51" projection TV from Peach Direct. After not receiving the product for 3 months with repeated promises of delivery, we finally received the shipment. Once opened, we quickly realized that the entire television was broken cleanly in half. An obvious shipping mishap. We contacted Peach Direct and got the run around as to who would take care of the issue. Long story short, the product remains in our garage a month later, they continue to report to the credit bureau, that we have an open line with them. They wont pick up their broken product. They have terrible customer service. To be honest they point blank lied about everything, and wont clean up their own mess.
Dustin
worthington, Iowa
U.S.A.
1 Updates & Rebuttals
Peach
West Los Angeles,California,
U.S.A.
Peach Direct Customer Care
#2UPDATE Employee
Mon, April 30, 2007
Peach Direct values each and every one of its customers. We're dedicated to providing excellent customer service and would like to reach out to those who may have experienced difficulties. To demonstrate how much we value our customers, we would welcome the opportunity to show our appreciation. Please contact us at dkim@peachdirect.com so we may compensate you for your troubles and discuss your experience.