Peak Fitness Verbal misrepresentation of contract Raleigh North Carolina
After several days of pestering me by phone, I finally visited with Norris Evans, the general manager at Peak Fitness on Duraleigh Rd. I specifically told him that I only wanted to work out for a few months and that I had no interest in signing a yearly contract. Apparently Peak Fitness managers hear what they want to hear and he pulled out a one-year contract for me to sign. So unknowingly, I signed it, thinking it was a month-to-month membership/contract.
After one month, I tried to cancel the membership, but ABC financial said that I had signed a one-year contract and couldn't cancel it unless I relocated or transferred my membership to another person.
After speaking with Norris Evans, he told me that he "vaguely remember saying exactly" that he offered me a one-year contract. Apparently Norris Evans is even bad at lying.
I contacted the Regional Operations Manager, Todd Stark at Peak Fitness in Cary, who said that he would contact the corporate office and call me back the next day. After leaving 3 messages over 3 days, he never called me back.
These people are only interested in your wallet AND not your health. If the regional manager is just as bad as the general manager at lying, I would recommend going to other gyms in the Raleigh/Durham area. You just can't trust these people, especially Norris Evans.
I have even left messages with their billing services, ABC financial, and have never gotten calls back from them either.
I hope this complaint is proof that they are horrible from top to bottom. They are only interested in your money and not the quality of service they provide to their clients. Peak Fitness took over Beyond Fitness gyms, but nothing has changed.
Peak Fitness victim
Durham, North Carolina
U.S.A.
5 Updates & Rebuttals
Woody
Raleigh,North Carolina,
U.S.A.
Peak Fitness!! Run Away!! (Just closed 2 around Raleigh - They're going down!)
#6Consumer Suggestion
Tue, May 19, 2009
THEY HAVE CHEATED MANY PEOPLE IN RALEIGH. RUN AWAY!!
p.s. Their facilities are typically dirtier, smellier, and hotter (turn down A/C to save money for rent) than other clubs around town. Then there's the blaring crap music...
Bigdrew84
Raleigh,North Carolina,
U.S.A.
maybe you are the one not making sense...
#6Consumer Suggestion
Tue, February 03, 2009
your argument that the person selling the contract is not an attorney. Implying that only attorneys can sell contracts??? Therefore since no attorneys are at the gym you shouldn't be selling contracts in the first place?
No doubt that the person signed a year contract. I believe that is the lowest incremental amount someone can sign up for...just a guess. What does that have to do with heating and cooling a building? If someone pays for a month, which in sum is more expensive than a yearly, wouldn't you be getting more money per month to heat and cool a building?
Clean up crew is the same thing as staff who just empty the trash can. The weights are scattered about the gym. Last time I checked an inanimate object does not cause a mess.
The last half of your posting is totally off tangent. Who cares about open heart surgery when the matter at hand is how the owner is accused of cheating someone out of their money? Essentially you are saying you are doing the person a favor by charging them for a year at which they will not use because it gives them an incentive to work out. You are such a model citizen.
BTW, hurting the country? Really??
In short Peak Fitness is as crooked as they come. As a disclaimer I myself go there and can say that they are shady. I get billed twice a month sometimes for no reason. I get the run around when trying to get it fixed. But don't take my word for it. Try it yourself and get screwed over.
Bigdrew84
Raleigh,North Carolina,
U.S.A.
maybe you are the one not making sense...
#6Consumer Suggestion
Tue, February 03, 2009
your argument that the person selling the contract is not an attorney. Implying that only attorneys can sell contracts??? Therefore since no attorneys are at the gym you shouldn't be selling contracts in the first place?
No doubt that the person signed a year contract. I believe that is the lowest incremental amount someone can sign up for...just a guess. What does that have to do with heating and cooling a building? If someone pays for a month, which in sum is more expensive than a yearly, wouldn't you be getting more money per month to heat and cool a building?
Clean up crew is the same thing as staff who just empty the trash can. The weights are scattered about the gym. Last time I checked an inanimate object does not cause a mess.
The last half of your posting is totally off tangent. Who cares about open heart surgery when the matter at hand is how the owner is accused of cheating someone out of their money? Essentially you are saying you are doing the person a favor by charging them for a year at which they will not use because it gives them an incentive to work out. You are such a model citizen.
BTW, hurting the country? Really??
In short Peak Fitness is as crooked as they come. As a disclaimer I myself go there and can say that they are shady. I get billed twice a month sometimes for no reason. I get the run around when trying to get it fixed. But don't take my word for it. Try it yourself and get screwed over.
Bigdrew84
Raleigh,North Carolina,
U.S.A.
maybe you are the one not making sense...
#6Consumer Suggestion
Tue, February 03, 2009
your argument that the person selling the contract is not an attorney. Implying that only attorneys can sell contracts??? Therefore since no attorneys are at the gym you shouldn't be selling contracts in the first place?
No doubt that the person signed a year contract. I believe that is the lowest incremental amount someone can sign up for...just a guess. What does that have to do with heating and cooling a building? If someone pays for a month, which in sum is more expensive than a yearly, wouldn't you be getting more money per month to heat and cool a building?
Clean up crew is the same thing as staff who just empty the trash can. The weights are scattered about the gym. Last time I checked an inanimate object does not cause a mess.
The last half of your posting is totally off tangent. Who cares about open heart surgery when the matter at hand is how the owner is accused of cheating someone out of their money? Essentially you are saying you are doing the person a favor by charging them for a year at which they will not use because it gives them an incentive to work out. You are such a model citizen.
BTW, hurting the country? Really??
In short Peak Fitness is as crooked as they come. As a disclaimer I myself go there and can say that they are shady. I get billed twice a month sometimes for no reason. I get the run around when trying to get it fixed. But don't take my word for it. Try it yourself and get screwed over.
Gym Owner
Raleigh,North Carolina,
U.S.A.
Does this really make sense?
#6Consumer Suggestion
Thu, January 01, 2009
I have owned health clubs in the past and I really dislike when members use this argument and defame a company. My guess is the person who sold you the membership is not an attorney, therefore would not be qualified to discuss the agreement you signed with Peak Fitness. Secondly most health clubs do not allow a month to month agreement unless the person pays a much higher rate. It makes sense, because the gym still has to have staff, heat/ac, classes, clean up crew etc, if you do or do not decide to stick with exercise. You also said in your complaint that you told Mr. Evans you wanted to work out for a few months, I think anyone reading this knows a few months is longer than 30 days. So you went into a health club to exercise, didn't show up, got no results, signed a contract you didn't read, took an hour of the memberships directors time, got a free personal training session and was ready to quit 30 days later and that is the clubs fault. Shame on you! get back to any health club and exercise. Your going to cost the country money because you are not taking care of your health.
The monthly fee for a membership is much less expansive than open heart surgery or medications. Did you offer to pay for the few months you verbally told Mr Evans you were going to use when this all came to a head? No, it's always the health clubs responsible for someone failing at exercise, you mentioned that this company is interested in your health, your the one not interested in your health. Because if you were you would still be exercising and this wouldn't be an issue.