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  • Report:  #759724

Complaint Review: Pearle Vision

Pearle Vision They are not following state laws. Orange City, Florida

  • Reported By:
    Jacqueline — Dover Florida United States of America
  • Submitted:
    Tue, August 02, 2011
  • Updated:
    Wed, August 03, 2011
  • Pearle Vision
    1039 Harley Strickland Blvd #300
    Orange City, Florida
    United States of America
  • Phone:
    386-774-0044
  • Category:

As per my phone call/s to Pearle Vision in Orange City on 07/29/11, my last eye exam was on 12/09.

As per 1800contacts, eye exams for contacts and glasses, are only due every two years

When 1800contacts attempted to call for my script PV refused to release my info.

When I called PV for my own records, they refused to release my info to me and lied about the 2 year rule.

I am entitled to my own records regardless if expired or not, am i correct?

As per HIPPA state laws.

All i want is my contacts refilled. or My own records released to me.



Thank you.

1 Updates & Rebuttals


Pearle Vision

Mason,
Ohio,
United States of America

Pearle Vision - Orange City, FL

#2UPDATE Employee

Wed, August 03, 2011

Hello Jacqueline,

I'm Theo with Pearle Vision.  I'm sorry to hear you are disappointed.  I'll be happy to look into this for you to see what I can do to assist. 

Please call me at 1-800-YES-EYES (937-3937) or via email at icare@pearlevision.com.

Thank you,

Theo

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