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  • Report:  #1503539

Complaint Review: Pearle Vision

Pearle Vision Sold me defective eyeglass frames and would not replace Jacksonville FL,

  • Reported By:
    James — Jacksonville FL United States
  • Submitted:
    Mon, January 04, 2021
  • Updated:
    Mon, January 04, 2021

     I purchased eyeglasses from this store and within two months the plastic frames started to deteriorate. I took them back and they replaced the frames, only to fail again two months later. The clerk said it was due to the oils from my skin. I've had plastic frames many times before and never had a problem like this. When I returned them the second time they refused to help me.

The glasses cost me over $500. I went to another optician and they removed the glasses from the frame and put them into a different frame. That resolved the problem. Don't expect them to honor any warranty. This place is a snakepit.

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