Complaint Review: Pearle Vision

Jan 1 2019 I lost glasses, at the time I was a barber student and a barber apprentice. Glasses are absolutely necessary for my line of work if needed. January 3 2019 I went into Pearle Vision for new i purchased a Groupon and thought the Groupon would cover all expenses because it said it would , I ended up paying 96 dollars more than expected that’s the first thing that upset me, They then called me in for my glasses, the prescription was very blurry, I leave thinking I just needed to get used to the new prescription, after 5 days I wasn’t getting used to them.

I go in and they tell me they put the lenses in backwards. I then had to wait another week for a new pair, when I got that pair the screws were stripped on them making them unfixable if they loosened, after that pair, they said I could wear those until the next pair is ready. No apologies no nothing just a bunch of excuses as to why I had to wait yet again for a third pair of glasses. It is now March 28 2019 and I still do not have functioning glasses, no one has called me to inform me as to when they will be ready nothing. Trust me when I tell you Pearle Vision is not the place to go for your eye care needs.