Complaint Review: Pecan Country Chiropractic

Companies/scams like this make my blood boil! I had 2 orders placed in January 2016 totaling about $400 after having placed and received an order previously in 2015 without any problems. However, after a month of waiting, I called to check status as I needed the suppiles I had ordered in January and it was almost March at this point. I started calling weekly and getting different answers and excuses including "we have changed management", "She no longer works here", "She was not authorized to issue a refund", "the person who can help you is in a meeting/at lunch/away from desk etc.", "your order is lost in our system" etc. I have now been calling daily without any success. I was told in May 2016 that the refund check was to be mailed the next day. Yesterday (June 20) I called and my refund was "sitting in the folder to be processed today".

I am beyond frustrated and mad. DO NOT ORDER FROM THIS COMPANY!! Their lower prices ARE to good to be true. I wish I had read the other reviews from this site before ever getting involved with this company. Do not get involved and lose money with this scamming "company". Luckily I have only lost $400. Seems others have lost a lot more. And my card too was soon victim to credit card fraud shorlty after placing my order in January 2016, like others have reported on ripoffreport.com about DSM Supply.