Complaint Review: Peddle

First be aware that many of the top listings for junk car buyers will be “partners” with Peddle.  One such is Cash Auto Salvage who will refer you to work with their “partner”, Peddle.

After my experience with these vendors, I decided to look up reviews to see if this was a thing: low balling purchase prices and blaming it on the catalytic converter.

Looking on Trust Pilot this morning, I see ALOT of reviews on Peddle that mention that the tow truck driver looked over their car, said it's not the original catalytic converter and then low balled them – from $100 - $500 from the original offer.   Just go to Peddle’s page on Trust Pilot and search “converter”  and you will see ELEVEN PAGES of reviews that mention their offers being lowered or cut in half due to this VERY SAME “ISSUE”, even on some of their 4 & 5 star reviews.

It was our EXACT SAME EXPERIENCE. 

Dealing with Peddle’s referred pick up “partner” Green Towing  ((832) 881-9313  2910 Holmes Rd  Houston, TX 77051) was…interesting.  First they were super pressuring to set a pick up time and date.  Once we tried to finalize, they instantly broke all contact.  We got 2 hang up calls from their number the day before pick up but no message was left. 

Return call attempts to confirm our day and time gave us a full mailbox.  Texts to the number they had texted us from received no answer.  It was only when we reached out to Peddle to let them know we hadn’t heard from the tow company that Green suddenly was all customer servicey in confirming the appointment.  They also showed up at the time quoted.

Our driver tried to get us to sell at $435 on a $930 quote as the “catalytic converter wasn’t the original one” and that “even OEM catalytic converters were only worth about $5 so the buy price had to be dramatically lowered”.  

When I told him in that case he can leave and we will accept the offer from a different vendor, he suddenly wanted to wait to call his boss to see what he said (so he “wouldn’t have to leave and then come back”).  The owner also tried to low ball us while offering slightly more - $500 something then like $600ish as his max.  They told me Peddle wasn’t the buyer, they were and that it was not up to Peddle what price they paid.

I told them no deal until I finally got them to $700.   Part of me was just ready to get the car gone (as we had already purchased a replacement vehicle, it was taking up our reserved parking space and we had a pressing appointment that day).   Still, looking on Trust Pilot and seeing that this “oops, catalytic converter” is a common scenario with these "buyers"/tow truck drivers with Peddle, has given me pause. 

ELEVEN PAGES and counting is a LOT of reviews with Peddle partner drivers cutting the quote as much as by half and blaming it on the catalytic converter either being after market or missing – even if it isn’t. 

I can’t help but wonder if this a coincidence or an orchestrated, systemic practice within Peddle and amongst its “partners”.   Give a good offer that far beats most of the competition, arrive, instantly “inspect” the vehicle, blame the catalytic converter for being after market or missing then lowball the offer. 

I wouldn’t be surprised to see a class action in their future.  At the very least, it warrants a filing with my state’s, the tow truck driver’s, Peddle’s and any other involved business’s State Attorney General’s office, a BBB filing and reviews on Rip Off Report, TrustPilot, Yelp, etc. in order to warn others and increase documentation of this practice for future litigation/regulatory actions related to it. 

It has left a very bad taste in my mouth.  I hope the $230 was worth it to them.

Note: I've sold to other vendors in the past and had no issues with getting the exact price quoted - no fuss, haggling or issues.  Therefore, I would not use this vendor in the future or recommend.

Not trustworthy.