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  • Report:  #764366

Complaint Review: www.pedrogames.com

pedrogames.com Sold defective untested unit as Working then refused Refund w/ Rude Customer Service Arden, North Carolina

  • Reported By:
    anonymous — Johnson Alabama United States of America
  • Submitted:
    Fri, August 12, 2011
  • Updated:
    Fri, August 12, 2011

The SNES Pedrogames sent me displays rainbow colored graphics instead of the appropriate colors. It's also filthy and the power jack wiggles and shorts out. Contacted pedrogames and they refused to refund my money, then stopped communicating with me. Fortunately, I paid via paypal and will be getting a full refund. I'll likely be out the return shipping (which I shouldn't be, if pedro would stand behind their return policy as stated on their website), but at least this will be over. I'll never deal with them again, and urge you not to take the chance either. They buy used and abused systems on ebay then resell them on their website and also on ebay as "refurbished" when they don't even clean or test them, let alone refurbish them. Don't take a chance on dealing with them, you'll be sorry.

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