Pelican Case ruined my NEW Camera They Said "Not Our Problem" torrance , California
I was out on a slow river Cruise about 8 Mph... Due to a mechanical malfunction I capsized the boat
A nearby boat came to the rescue .
Within minutes all my belongings were retrieved from the water
I was NOT Worried about the camera because it was in a "Pelican" Case Which is Advertised as Waterproof .
When the case was opened it was full of water ...the seal had leaked
I called pelican and they Refuse to do the right thing :-(
The cheap case from Walmart saved what was inside it
Why Can't a $100.00+ case do the same !!!
7 Updates & Rebuttals
Noeettica
Zephyrhills,Florida,
I'm Done
#8Consumer Comment
Thu, November 21, 2013
Sent repeated E-Mails NO Response
Pelican just Blowing smoke
They sell so much Product One customer Does Not Matter !
Noeettica
dade City,Florida,
United States of America
Model
#8Author of original report
Wed, June 15, 2011
It is a 1500
coast
USARepeat question
#8Consumer Comment
Tue, June 14, 2011
What is the model number of the case?
mr rik
miami,Florida,
USA
Exactly
#8Consumer Comment
Tue, June 14, 2011
Doesn't it suck having to waste your time modifying something that should have been made right to begin with?
Not to mention the camera.
Noeettica
dade City,Florida,
United States of America
Still no help :-(
#8Author of original report
Mon, June 13, 2011
Called pelican today ...they will probably fix the case but I am out of luck on my camera ...
http://www.youtube.com/watch?v=dpIX4M0kswg
Bottom line : Inspect your case , replace your O-Ring and water test an empty case before using it
Then put the Pelican case in a Dry Bag ... also use Zip-Loc bags inside Pelican case ...seems like a lot of work for something that was supposed to work in the first place ...
coast
USAquestion
#8Consumer Comment
Thu, May 26, 2011
What is the model number of the case?
Pelican Marketing Group
United States of AmericaPelican Cases
#8UPDATE Employee
Wed, May 25, 2011
Were very sorry to hear that your equipment was damaged. Wed like to speak with you again to further investigate the incident. Please send us an email at pelicanmarketinggroup@pelican.com and provide your contact information. We'll get back to you in a timely manner.
Thank you.